These........ can withdraw money from your card without asking. Their motto is "The customer is always wrong!" You will pay for the failure in their program. And there will be no compensation. You will also be accused of everything. ...... And there is NO justice for them
I put 2 stars only for one cash register for working with currency transactions. It's just unbearable to wait so long. Everyone in the queue is nervous, which makes the cashier nervous too. In principle, the staff is normal. Not all products can be consulted, but still tolerable.
The service is just terrible.
People are working very slowly at the exchange office. I waited an hour! Exactly an hour so that they would exchange money for me , some kind of game is accepted from people without a coupon 🤦♂️🤦♂️🤦♂️
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R
Level 18 Local Expert
September 4, 2023
A bank branch in Yakkasarai, when applying for a mortgage, requires documents that are canceled by law,require a history of financial movements on your card, which is purely personal information,violate the law by deceiving people, work in their own convenient way without taking into account the legitimate interests of the client, the credit inspector may not answer phone calls, and answering the call cannot give an intelligent the answer to the question posed is that the loan payment was made on the 1st day of each month, excluding holidays...which makes the payment not timely , thereby earning on the delay ... in general, you need to think 100 times before going there
Terrible attitude towards customers. Marketing is zero. It seems that there are people working there who want to make life as difficult as possible for people. The cards are issued in one place, and you have to pay for them at a separate cash desk located two stops away. At the same time, the card can only be changed in this branch, and the code can also be changed only in this branch. It is not clear why there are other branches of the bank in the city. I will not write about the queue..............
I called on the phone to find out if it was possible to open the card, said no problem, come open it, came to the branch, waited in line and they told me that we do not open the cards🤷♂️ Why don't operators have reliable information????!!!!!
Impression — 0. I do not know where the marketing department is looking (if there is one), you will not find such an appeal to a client in any world. In principle, the banking system in our country is not improving in any way.
Hello!I sent 8600 rubles to the visa card from the Sberbank card and they told us that the visa does not work and 1120000 sums were given this what do you have?how to understand, at least they would have believed that a visa does not work in Uzbekistan
Not a bad bank. All the staff are kind and cultured. There were no complaints against the bank or the staff. I recommend this bank to everyone as the main one.