We celebrated the 80th anniversary in the restaurant on November 1, 2024. Not for the first time, we like the location and the atmosphere very much. Service, serving, food at a high level. Thanks to Manager Ermukhan and his team.
The hotel is generally normal, but 1. on the 6th floor, there is an energy generator on the balcony, which makes it so noisy that it is difficult to fall asleep. When asked to do something with it, the reception says that we will discuss it with the technicians in the morning, which basically means we will not do anything. 2. The TV works like a radio - it doesn't give any pictures and the request to fix the receiver was also ignored. 3. Breakfast is poor and tasteless. I won't write about the pros, because the cons are serious. And then decide for yourself.
Excellent hotel in the center of Astana. All infrastructure is nearby. Excellent service and food. The rooms are spacious, cozy and clean. Professional staff at the reception. There are good quality materials and things everywhere.
A small remark, it's a little noisy outside the window due to the proximity of the highway. The atmosphere in the hotel is of world-class service and service. I recommend it for a comfortable stay. I wish you prosperity and success