Jusan
31 review
August 9, 2024
I would like to mention the wonderful work of an employee of this department named Aida.
She promptly resolved my question regarding the social card.
The working day was coming to an end, there were only a few minutes left before the bank closed, the question remained open, however, Aida took my phone number, called me back after the working day, explained everything in detail and the next morning, without any reminders from me, sent the document I needed by whatsapp.
He is a very sensitive and attentive person. I'm glad she worked with me that day, July 7th.
It's nice when you meet a professional and purely human attitude towards yourself. It is employees like Aida who create a decent image for the bank.
Thank you, Aida!
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October 16, 2024
Super fast service, a card on the day of treatment, everyone is very polite and as customer-oriented as possible.
I definitely recommend it.
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October 4, 2024
A dubious office that deals with CTP insurance.
I had a sad experience with paying damages - they didn't pay, it's been more than a year.
I do not advise it, they do not fulfill their obligations.
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April 5, 2024
Professional staff explained everything in an accessible way and opening the card took a maximum of 20 minutes (I am not a resident) The waiting time in the queue is 10 minutes. A very good department, I recommend it.
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October 19, 2023
Opened the map. I came from Russia. Customer-oriented bank. Competent specialists. Detailed and accessible explanations on issues of interest. Assistance in full . Respect.
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January 9, 2024
A great, pleasant, reliable place! I did everything I came for quickly! No queues and incompetence! Satisfied! Accounts are opened for non-residents!
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March 27, 2024
The service is not very good, they could not set the PIN code
In order to receive cards, I went to banks all day and could not receive them
Employees are always busy with their own affairs
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January 22, 2024
A large branch, the queue is moving quickly: an account was opened, and a personalized multi-currency tenge / euro/ dollar Mastercard was issued/issued to a non-resident: a printout of the IIN, a passport with data on border crossing, the address of the place of stay in Astana, a Kazakhstani phone number and a questionnaire (you need to write a lot and prepare the data of the Russian TIN if you are from the Russian Federation). I recommend downloading the bank's application in advance in order to activate it faster. It is advisable to have an account in another Kazakhstani bank or cash in the amount of 2000 tenge: you need to activate the card.
Many thanks to the bank for the support of non-residents!
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1
January 10, 2024
A convenient bank. They make cards for Russians. Clean, tidy, electronic queue
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July 22, 2024
There are few parking spaces, you will be spinning
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July 14, 2023
We helped solve the problem with authorization in the application (there was an error related to checking the IIN). In another branch of the bank, they told us "we can't help you", but here they could.
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September 1, 2023
Assem is the best employee of the bank))) and she served quickly and told a joke)))) thank you
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October 3, 2023
The bank does not care, the insurance sucks, go around, do not be insured , otherwise you will pay from your pocket many times more
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August 1, 2023
The best quality managers will tell you everything - smart girls!!!
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January 19, 2023
The trouble with parking. If we talk about the building, the bank is like a bank. Of course, there are complaints about the bank itself as a service, but that's another story :)
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March 11, 2024
It is inconvenient to get to the bank, but the building is beautiful
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September 7, 2024
We quickly opened a card and a multi-currency account
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February 22, 2024
Service and attitude by 5 points.
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November 10, 2023
Pleasant, conscientious employees!
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September 20, 2023
A normal bank, but at least 2 hours in line
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June 14, 2023
The head office is clean and cozy.
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2
October 25, 2022
Good exchange rate, few queues, quick card registration.
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1
November 26, 2023
A very good bank
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February 23, 2023
Managers work very fast
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July 14, 2022
I waited 20 minutes for the managers to chat among themselves
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1
March 6, 2023
A good, convenient bank!
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March 26, 2023
Not a bad bank
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September 28, 2019
To be honest, there is no such bank anymore! Zhusanban is something like that! Somehow, before him, he is a former Dzhaksybekovsky! And I don't give a shit about them from the big bell tower!!!
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1
June 7, 2022
They helped
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August 19, 2022
A good bank
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November 23, 2019
Normal service!
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1