Do not contact this bank. They block transfers constantly and for no reason. Unlock a whole quest. There's only one headache. The bank's SB has not contacted me for more than a week. The account was blocked and the amount was frozen FOR NO REASON. And they never got in touch.
I would like to express my special gratitude to Papp employee Adalbert, who helped me figure out everything when issuing the card. He met me halfway in everything and told me in detail. There are no questions, everything is fine.
But! The claim is not to the employees, but to the bank!
Why do you have 5 cash register windows if only one works?
Why do you need 6 tables if only 3 employees work?
For the sake of issuing a card for a non-resident, I am ready to wait, but in other cases, of course, I would not use this bank.
It is too much to wait at least 40-60 minutes each time you contact the bank.
I took the ticket at 12:39, got to the employee at 13:32
At the same time, there are 4-5 people in the queue.
There is a good branch, there is an electronic queue, there are ATMs inside and outside. As well as coffee machines, a toilet, everything for people :-)
A great bank. Attentive and friendly staff. The best manager is Adalbert!I explained everything, explained everything, helped to figure it out. Adalbert, thank you very much! You are the best!!!
I recommend Zhusan Bank and manager Adalbert to Russians. The card is multi-currency, nominal, for 5 years, it is not necessary to open deposits, it is done in half an hour. Everything is clear and fast, but without haste.
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Антон
Level 6 Local Expert
February 26, 2024
The staff is very polite, everything is done promptly. We quickly completed all the documents for opening an account and a card. They suggested all the subtleties of service and profitable options for placing funds.
Quickly. Customer-oriented. But the deposit rates are so-so. Transfer from Russia only from the yuan for 3%, the Savings Bank and VTB does not recognize.