I called the call center , they picked up the phone right away , prompted me and answered my questions. I came to the branch , everything is in its place , I don't know why they have such a haight , but everyone is working , now let's see how the insurance payment is calculated for me
Not every smartphone can scan a QR code to get the queue number, you have to ask the manager for the number. To be honest, I didn't like this insurance company.
The most difficult thing is for the injured party, you pay for the impound lot yourself, in order to get the money, you need to spend three days and a car older than 10 years - 75% is paid from their assessment