Kabel'nye seti Kostanaja
Address
Contacts
+7 (7142) 22-08-60
Show phone
Business hours
Closed until tomorrow
Directions
2nd Podyom
247 m
65 reviews
December 19, 2024
Installing programs quickly and efficiently. The engineer arrived earlier than the stated time. This is encouraging. Neat, polite, laconic. Work for five. The only company that has conducted a home
the Internet, to a house in which there was really
no technical possibility. Made. I am grateful.
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1
1
December 18, 2024
The Internet is constantly slowing down
You call support, one answer is: everything is working well OR is the service / site slowing down, we can't do anything here
The service guys come and try to solve the issue.
UPD: I have a Keenetic router, so that there is no desire to nod in his direction
UPD1: the IT support guys contacted and asked for logs and tracer. I reset the router to "zero" to remove the clean indicators. Everything has become more stable. Most likely they are changing DNS or something else. In general, reset the router first (only those who understand)
UPD2: I will change the rating to a normal one from 1 to 4 thanks to the specialists.
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December 2, 2024
Low-quality Internet, no support
We have been away from Kostanay for several weeks
We arrived, the Internet is not working, they say, the accident was fixed, OK...
The next day there is a problem again. I'm calling again
A technician arrived, updated the router, ok
The next day, it doesn't work again, then it works
YouTube didn't load last night. I call support, they say that this is because of the sanctions of the Russian Federation and it also affected us, they asked us to reboot the router, connect to another channel
This morning, the Internet was not working for 6 hours, there was an accident again.
Internet problems every day for 6 days
They refused to compensate for the support
The manager does not listen, but interrupts, does not let you finish your thought
He says that you only got a call on the 27th.... But I called 1-2 times a day, is it my problem that your system or the crm curve does not record calls?
I do not recommend a provider.
See original · Русский