We bought a stove-fireplace. The store showed and told everything, and also helped with the configuration and installation of the chimney. I recommend it!
I have used the services of this store more than once, i.e. I am their client, or something ...
But today I came in to check the price of fireplaces and stoves, "feel with my hands", take a picture to consult with my wife at home... So not only did the seller turn out to be completely incompetent in the design and characteristics of his product, but he also tells me in a rather rude way: "Why are you touching the stove, are you going to buy something?" I almost fell into a precipitate...
no, guys, you won't sell the product with this mood.
For a moment, I imagined how, at the entrance to some supermarket, the manager greets customers with the question "Why did you come here, are you going to buy something?"))))).
If I had such sellers working for me, I would go down the drain.
I have heard about the incompetence of this seller more than once from my friends.
My foot will no longer be in this store. Neither mine, nor my friends and colleagues. Good luck in sales!