On January 31, we went to the salon on Gikalo 3 Street to print a photo and a postcard. At that time, a girl and a young man were working in the salon. Our order was accepted by a young man, he did everything quickly and promptly, there are no complaints about the quality, thank you very much. But! Have a conversation with your employees, and in particular with this girl, who in a cheeky manner in front of clients (and we were standing at the window and waiting for the photo) was shouting about (discussing with colleagues who practically did not answer her) what inscription she thought should be on the postcard, which photos and what on them and so on. Firstly, it's indecent and unethical, and secondly, it's just disgusting to listen to it, because it's none of her business who prints what.
I visited this printing center several times, and there were always negative nuances. The photo on the Green Card will not be made according to the standards (it did not pass according to the necessary parameters on the website) when you come to print out the documents, everyone is working, and they don't even notice that the client is standing. I understand it can be a lot of work, But when there is a client, you can say hello and ask to wait. Otherwise, you approach one specialist, and he says I'm busy, the same goes for the second one. There is no question of an adequate attitude.
I wanted to order a printout of 116 double-sided A4 sheets in black and white on 200 gram paper. I called the salon and asked if there was any paper, if there was a binding, if it could be printed? The guy on the phone confirmed it. I said I was on my way. Upon arrival, it turned out that the price for printing in salon b was significantly higher than the order price on the website (the website reported a price of 139 rubles). And the price in the salon turned out to be very high - 320 rubles ($ 100) for 116 A4 sheets of ordinary black-and-white laser quality, even on thicker paper! (The amount mentioned made me sick). Moreover, if you order it on the website, then you can not make sure what you will get in the end: neither what paper will be, nor what margins will be, whether the layout is suitable. I wanted to order a binding, but I can't check on the website what I get after the fact. They call printing in the salon "Urgent" for some reason. Just coming to the salon and printing it is expensive! I just loaded the paper into the printer and clicked "print". And it's called "urgent" and the price is exorbitant. But I can't order on the website, because I want to have some control over which "product" I'll get it in the end. As a result, I spent 2 hours of time. I received a price tag of 320 rubles. And no apologies. Prices in the cosmos salon.
We made 2 orders. One order is more than 150 rubles - an advance payment was made. Ok. We decided to make another order for less than 150 rubles and demanded an advance payment again. Guys, these are 2 different orders! On what basis do you require an advance payment for the second order?! Where is this indicated on your website? I took orders many times and never refused, always 100% of the order was redeemed. Apparently, you don't need loyal regular customers.
P.s. the order was made disgustingly. There is a pattern on the Ramadan bike in places.
The T-shirt does not match the size- it is small + the drawing was made poorly. It is impossible to wear a T-shirt for 30 rubles.
Disgusting!!!!
This is not the first time I have worked with this printing center, and they always help out, even when you need to print something "yesterday". The work was done very quickly, and the managers on the calls are always polite and ready to help. They often make even more copies than I request, which is pleasantly surprising. I recommend it to anyone who is looking for high-quality printing services!
We printed everything quickly, the service is excellent, expensive but high-quality, all printing and printing options in different formats, I recommend
the printing house, to be honest, sucks and to put it mildly) made orders several times, faced rude behavior of the staff and failure to fulfill all the details of the order (such as rounding the corners of postcards, for example). Today I picked up my LAST order, paid for it, and after unpacking it at home, I did not count more than half of the ordered posters. Not another foot
An inconvenient program for adding photos to a website when ordering online: one at a time, which, accordingly, forces you to spend a lot of time when you need to print 200 photos. The auto-editor automatically cuts photos vertically = if you do not pay attention to this, part of the photo will be ruined.
One of the advantages is the lowest prices in Minsk and the promptness of production.
It was not possible to place an order in this printing house. A request was left through the website, but the SMS does not arrive. They don't take the order through the mail and send it to the website. They send messages to the post office from support at TG, and so on in a vicious circle. An "urgent" order is placed on the phone, for which you need to pay x2.
They just wasted our time with their stupid system. Disgusting company!
We will continue to print photos in this printing center. Quality and reasonable prices for services
I liked everything, the service is the best
Thank you very much!
Thanks to the employees of the Pencil printing center on Gikalo for their responsiveness, for efficiency, for accuracy in completing the order and processing documents for non-cash payment. Everything is fine.
Very nice staff!! Thank them very much for their work)
And a good price/quality ratio) the sadness is colored, stitched with different types, everything is done quickly and well
I came to find out the cost of the printing service. The specialist said go to another window, find out there, insanity, 2 windows are free, but you need to stand in another window for 10 minutes just to find out the cost.
I applied to print the book in 1 copy. The operator Anastasia helped a lot: she was pleasant in communication, gave advice, explained everything clearly. I was satisfied with the result and that I applied to this place.
It was urgently necessary to print a poster. We did it faster than promised. The printing is on the level, there were no difficulties when ordering.
Thanks for the service.
To be honest, I didn't know that a branch of the Pencil printing center had opened on Gikalo!
I had an urgent order, but not printing a couple of sheets, but printing a roll-up! And this is far from fast!
The guys did it in less than 2 hours!
The cost of work has been increased for the urgency of the work, but it is not so important when it is on fire!
Thank you very much for your help and assistance! For a professional approach to your work!
Also, while waiting for an order, you can drink delicious coffee from the Varka network, they are in the same open space!
I ordered the printing of photos, and very high-quality sources from the photographer were uploaded via an online editor on the site. Unfortunately, the quality of the printed photos is very low, the photos turned out to be fuzzy, blurred, as a result, they are not suitable for a photo album at all and they just have to be thrown away. In addition, there were 64 photos in the order, and 84 were handed over, having printed some photos of 4 (!) copies. That is, no one checked the order.
The price corresponds to the best quality. As always, quickly and efficiently. The new place surprised: stylish and beautiful.You can take coffee before school. Really very convenient. I always run to the pencil for all the gifts, I advise everyone💗
A very beautiful place and wonderful service! Vyacheslav helped with the choice, and it turned out what I expected! Super, if necessary, I will come here again🔥
I did color printing with lamination.
Wide range of services, competent staff, spacious premises
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MА
Level 13 Local Expert
December 16, 2024
Convenient work schedule, you can catch up before and after work. A wide range of services, consultants are competent, unobtrusive and friendly, even at 7:30.
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Вадим Далидович
Level 2 Local Expert
April 3
I was photographed for documents. I was in a hurry and probably didn't have time to evaluate the quality on the spot. Looking at the photo of the house, it was hard to figure out exactly what was wrong, and then I noticed that the studio had the wrong lighting. The flash is on one side. As a result, the shadows of the facial features are uneven, one nostril seems larger than the other, one eye is darker than the other. I wonder if it is possible to refund the money for such a photo shoot, taking into account the receipt?
Great company! We ordered a sample of a packaging box and a sticker with a logo. The employee Valery completed everything very quickly, within an hour, and efficiently, and also explained everything during the consultation. I recommend it to everyone
They made a great gift for her daughter, which she wanted. Everything is very neat, time will tell the quality of the paint. I really like everything at the moment. Thank you.
Everything is terrible! We came to your center and saw the chaos! There is no work with clients, there is no work with customers. That is, if I am old, then I can be sent only to the site (your site). According to the advertisement, you are more hospitable. Your center has a poorly designed showcase of finished products. You don't have samples of what you can sell! Working with clients happens not only online, but also live!
I would like to express my deep gratitude to the consultant operator Vyacheslav. Before I came to pencil, I was in several printing centers, but everyone said that I had a problem with the file and only Vyacheslav did not say this, but simply printed it out and explained what the problem was. I am glad that I got to such a good specialist who really understands what he is doing
I have been using the services of a Pencil for almost 10 years. I printed albums, and just photos, and calendars, and magnets. Everything was at a high level. I always ordered through an online editor, it's more convenient for me. We are pleased with promotions and discounts for regular customers. I recommend.
A good printing house. What is important: they work later than everyone else. Sometimes it happens that in the evening you urgently need to print something. In this case, it helps out a lot.
The staff is polite and pleasant.
I ordered 9 A4 photos. Despite the lack of sufficient resolution of the source material, I am more than satisfied with the quality. Completed ahead of schedule. Fascinated by the office and pleasant service. The prices turned out to be the best, even with biased monitoring. On occasion - only in the "Pencil"!
An excellent printing center, a large list of services that can be done urgently day in, day out and even within an hour. The quality does not suffer from this. I recommend it!!!
Very nice staff explained everything to me how to make a layout myself, when they made a printout they gave it to me in a neat package so that I could easily transport it, they also have coffee as a gift on the first visit for this you need to go to the website and find it indicated somewhere and show the barista a qr code
I have been using the services for a very long time, and they are generally normal.
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Алина Таранчук
Level 6 Local Expert
August 24, 2024
If you want good photos for documents, then here you are! I got super photos, although I was very worried, the girl is a professional photographer) You can also buy delicious coffee nearby)
We took the order very quickly, did everything quickly, there is an opportunity to make a layout yourself in your personal account. I really liked the service !
I was at work and was impressed by the professionalism of the staff. Everything is at the highest level. I advise everyone to visit. After all, the theater begins with a hanger, and the magician starts from the threshold 💪
Good luck to everyone 👍