Karavan Saray Family Hotel
523 reviews
June 22, 2024
Hi everyone! I stayed there for 2 days, the hotel is beautiful and rooms are very comfortable and clean. But they have a lot of management staff issues. If you have any questions or concerns you’ll not be able to reach out a general manager easily, receptionists are not helpful 🤦♀️ they have morning breakfast, everything was delicious.
July 8, 2024
Super
1
June 27, 2023
Great place to go and especially to watch the shows on the water in the evening..
1
November 28, 2024
I am sending you my 5 stars in the piggy bank, although there are small comments, but this is quite solvable.
The hotel itself is new, modern, located very conveniently opposite the "flying" theater (it is worth visiting!), near a walking area, a supermarket, attractions for children, cafes and restaurants.
Breakfast starts only from 07.30. This is inconvenient, especially for guests with early check-out (it is possible to order a lunch box). In almost all the world's hotels, breakfast starts at least from 07.00 in the morning. I think the management should think about the convenience for guests. The breakfast itself is a little meager and monotonous (I lived for 4 days), every day it was completely the same. In my opinion, there are not enough thin slices of cheese for sandwiches, a toaster, scrambled eggs (there is only scrambled eggs), something from desserts, cucumbers were only once, good coffee and not sweet! The coffee machine broke down periodically and immediately makes a sweet cappuccino. A little more variety of muesli and cereals.
The staff is a little timid, but very polite, pleasant and helpful!
There is a transfer from the hotel by golf cart to another hotel at the entrance to the complex.
There is no bar or coffee shop in the hotel, only in the main building (you need to drive or 5 minutes on foot). At least put a coffee machine. All this is fixable and feasible).
By number (see photo). Very clean and comfortable, there is drinking water and tea (free of charge), cleaning every day. The bathroom is spacious, comfortable, and has all the necessary accessories. In general, I liked everything, there are no special comments. I forgot, there was a great and powerful hair dryer in the room! A trifle, but pleasant)
I am attaching several photos.
I wish you development and happy guests)
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November 15, 2024
This is a great hotel. There are many opportunities for recreation and entertainment. An interesting concept is recreation + leisurely visits to historical sites + cultural space. I really liked it.
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August 18, 2024
I visited the beautiful city of Turkestan for the first time. Everything is super. The city is very clean. Very tasty cuisine. And if you say about the Caravanserai, everything is fine too. There are no people during the day because it is very hot. There are a lot of people in the evening. And there are quite a few tourists. I advise you to visit the beautiful city of Turkestan
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July 31, 2023
Все отлично👍 цены приятные есть с доступными ценами народу фастфуды! Есть и выше среднего рестораны как Кофебум и Сандык 👍
Отель ”Karavansaray”
Выражаем благодарность персоналу Отеля особенно Ресепшн😘😍👍Хочется отметить, что все очень доброжелательные и вежливые, поэтому создается атмосфера отличного отдыха и отличного настроения. Мы уже здесь побывали раз 10 надеемся приезжать еще. Нравится бонус когда снимаешь номер в стоимость входит бесплатное посещение летающего кинотеатра (Алтын Самрук) каждый кто был в Туркестане должен обязательно посетит этот Театр !!!! СПАСИБО ПРАВИТЕЛЬСТВУ ЗА КАРАВАН САРАЙ ОТ ДУШИ! еще ближе к нам В Кызылорду что радует 🤩🤩🤩
3
November 1, 2024
The hotel and location WOW!!!! I REALLY LIKED EVERYTHING! ROOMS FOR 10 PLUS!
BREAKFAST IS ON FIRE! I WANT TO COME BACK HERE!
SPECIAL thanks for the free tickets to the flying theater!!!
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September 20, 2024
Pleasant memories
In 2022, in the month of September, they came to study (doctors, nurses and nurses). We walked every day. It was hot in the afternoon, even if it's almost the end of September, so it's better to walk in the evening, and all kinds of performances start in the evening
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1
October 12, 2024
It's worth visiting, watching and admiring - finally we have something worthwhile, especially a Flying theater. Well done creators! Personally, I liked the complex more in the evening.
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2
January 13
I've been there a couple of times and will visit many, many more times!!! This place is like in Aladdin's fairy tale! The flying theater is worth a lot!!! Everyone who didn't go should definitely go!
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December 5, 2023
Good evening, everyone! I advise everyone to visit this complex!!! You won't regret it! The restaurant will serve you very politely, the menu selection and prices will pleasantly surprise you!!! The rooms are always clean! They see you off like family, wish you a good ride home and are always waiting for your new trips to fabulous Turkestan. This complex is customer-oriented! You will love him the way I loved him!!! I ADVISE YOU!!!!
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February 26, 2024
A beautiful place, really a tourist center. Souvenirs, jewelry, national clothes, traditional.
The mall consists of many boutiques, shops and fast food restaurants.
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3
November 29, 2023
It's interesting in the evening, a lot of lights, lighting, a lot of people are going to the show. How many times I visited Altyn Samruk, I especially liked the flying theater. Well-groomed territory, clean. It's very hot in summer, there are a lot of people on holidays, it's not very cozy, but in general it's worth visiting this place.
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4
May 9, 2023
Супер! Отличное место. Шикарные театральные постановки на воде! Много магазином! Благоустойсво супер! Архитектура , стиль очень к месту! Канал с водой и фонтанами, негромкая национальная музыка, большая территория. Жаль что не попали на представление летающего театра! Желаю Турестану и дальше развиваться в этом направлении, для туризма очень большой потенциал. Проспект Б. Саттарханова поразил своей красотой.
4
August 17, 2024
Prices like Dubai # it would be good if we make a pricing policy like in Uzbekistan for tourists, another price is 5x (horse) and ordinary residents can set an acceptable price
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1
December 24, 2023
Beautiful territory! For those who remember what used to be there - heaven and earth! Parking lots are organized nearby, it's beautiful at night, everything is on fire. It's just a pity that restaurants and cafes don't work at night. at least until one or two in the morning it would be very important in the summer in the heat, people go out and go for a walk closer to 9 pm, and then everything starts to close
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September 3, 2024
I really liked the hotel staff and the service. The hotel rooms have all the conditions, especially the luxurious bed.
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1
August 3, 2024
In a word... an ORIENTAL FAIRY TALE!!!! An oasis in the desert. I recommend definitely visiting this wonderful city. The service is wonderful.
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October 1, 2023
Very nicely and cleanly done. Boat trip average. But the 5D cinema of the highest praise.
Exciting. Completely. The hotel is also all wonderfully clean and cozy. If you book with them, then the cinema session is free. A very nice bonus. There are a lot of cafes and restaurants.
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3
February 22, 2024
A very interesting historical place. You can walk 2-3 km through a very well-maintained center, and in the warmer months, a DAILY show on the water for everyone is generally chic, it's worth a look if you find yourself in Turkestan
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April 26, 2023
Караван сарай значительно преобразил исторический центр города. Расположение удобное, имеется большая парковка. Большое кол-во бутиков различных брендов. Отличное место для детей, есть где поиграть и развлечься. Необычное решение с каналом и фонтаном посередине ТЦ, но смотрится отлично, особенно если учесть что вокруг степь.
November 1, 2023
A beautiful place for leisure, entertainment and shopping. Very nice and affordable hotel . As for the boat trip, I will say that it is very expensive, and the Flying Theater would also be worth reducing the price a little
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3
November 5, 2023
Beautiful antique design , a fountain in the form of a sunken ship with music and fire, a very well-groomed place , beautiful lawns , flowers. Clothing and grocery stores. Pharmacies , cellular communications , electronic equipment , cafes .
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3
July 5, 2024
A very beautiful and interesting place to take pictures, delicious food, I advise you to visit and walk near Venice and even take a ride
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1
June 1, 2023
Восторг и восхищение! Чистота до хруста, услужливый внимательный персонал, всё организавано для гостей с заботой о каждом человеке. Магазины, рестораны, фуд-корты- всё продумано, разбегаются глаза от многообразия. Летающий театр - моё самое яркое впечатление за этот год. Рекомендую. Да, обязательно сводите детей в зеркальный лабиринт
July 15, 2024
It's a very beautiful place, everything is impressive, the most important thing is clean. There is one disadvantage that it is very hot in the city))) Leaves behind unforgettable moments.
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May 19, 2023
Красиво и современно, но с восточным колоритом, что смотрится очень эффектно. Были на ночном шоу фонтанов с подсветкой. Понравилось очень. Немного печально, что не получилось прокатиться на гондоле и заняться шопингом, зато были на экскурсии в архитектурном комплексе Ходжи Ахмед Ясави. Впечатляет размерами и стариной. Любителям истории самое то.
3
December 16, 2023
An unexpected place in terms of content is an ordinary mall, but the performance is very pleasant as I got to the ancient city, I was on a business trip in Turkestan, I definitely recommend visiting a particularly soaring theater.
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February 3, 2024
Super hotel, the reception staff is lame, guys smile, you are from Turkestan, where is your hospitality?! We ate everywhere in the city, but opposite across the street, behind the bus stop, there is an Uzbek kitchen in the house of shurva, Uzbek sama, quail soup, barbecue
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July 7, 2023
Венеция в Казахстане, очень интересно красивое место, есть все для семейного, друзьями и т.д. досуге.
А какой классный летающий театр, от маленьких детей до стариков всем понравилось.
2 дня для поездки хватает в Туркестан.
October 12, 2023
A beautiful fairy tale among the steppe. A very beautiful project, the fountain show is even better than in Turkey. Cool flying theater, little entertainment, but a lot of concerts. The atmosphere is peaceful.
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July 13, 2023
Отличная локация ,очень красивое место,много исторически важных строений,есть на что потрать свое время с умом.На территории располагается множество кафе и ресторанов,а также множество магазинов одежды.По территории можно перемещаться пешком а также на электромобилях что то вроде такси.
1
May 14, 2023
Это особое туристическое место. Прекрасное исполнение, красивый канал, вечером шоу на воде. Очень приятное место для прогулок. Много хороших ресторанов и кафе на любой кошелек и вкус. Все рекомендую! Приезжать конечно же лучше весной или осенью, летом жарко.
3
August 22, 2024
Apart from the fountain show, there is nothing interesting. There are many boutiques, shops, cafes.and and and that's it)
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December 23, 2024
You have a rest like in Egypt, only the rooms are fresh and not killed) when buying a room, they gave you a ticket to the famous theater as a gift.
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March 23, 2024
A very beautiful light performance with actors and scenery right on the water on boats. And in general, perhaps, the most beautiful place in the city.
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October 1, 2024
One of the best hotels in Kazakhstan. We definitely recommend it. The only thing missing was the sea outside the window
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1
December 24, 2023
It is amazingly beautiful, an enchanting water performance takes place every evening. He stared at it. I really visited a fairy tale. Music, lighting effects, water wonders are an unforgettable sight.
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1
October 30, 2023
A wonderful place to relax. In oriental style, very beautiful. I really liked the fountain show and the actors' performance, we got such emotions, just delight
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1
1
May 2, 2024
The view of the Mausoleum , the interior is standard, very clean, the atmosphere is very calm , the service , and most importantly the food is 6+
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July 16, 2023
Отель хороший все на высоком уровне материалы в отделке номера только вот исполнение от строителей конечно это полное фиаско как уточен мрамор в душевой !!! В моем номере на полу был уложен диминутив и швы уже расходиться!! Сильно спешили когда строили видимо вот и получилось тяп-ляп! Как я понял управляют отелем турки и это супер потому как они умеют налаживать работу в сфере гостеприимства! Сам комплекс тоже мне сильно понравился! Необычный формат + красиво ! Минусы и там конечно есть но как сказала моя младшая дочь Туркестан волшебный город!!
April 8, 2024
We really liked it...especially in the evening. fountain... performance of guys in costumes on boats... Everything is very well thought out
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1
August 20, 2023
Очень понравился, но можно было бы ещё разместить музеи, культурно досуговые центры взамен бутиков и магазинов. Объёмный, шикарный, главное чтобы всегда оставался в таком же состоянии, так как очень много посетителей
3
September 2, 2024
Nice shopping center, looks like Venice, you can swim on the gondola
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August 9, 2023
Отель очень высокого уровня обслуживания. Очень красивое место, поющие фонтаны и краеведческий музей с 8D роликом о красотах Казахстана. Потрясающе!!!!!
May 26, 2023
Была проездом, осталась в восторге от красоты Караван сарай, очень приятная музыка, расслабляющая атмосфера, рекомендую к посещению! Кофейни, магазины, музеи на любой вкус.
September 20, 2023
Очень хорошее место! Магазины развлечение все в одном месте очень удобно. С фаст фудом есть недочеты персонал не очень опытен в общении и в продукции.
November 10, 2023
Beautiful, cozy. Delicious. A nice place in the center of Turkestan. Of course, it is recommended to visit in the second place, immediately after the mausoleum.
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November 20, 2024
The hotel is clean, quiet, the location is good and the spa is also normal
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