A wonderful store!!! We often go there to buy shoes. Children choose their shoes according to the season, and I enjoy the variety and assortment!!! We visited in November, the range of dishes was replenished there. And the warranty period for shoes is 180 days. We bought shoes for our daughter for the winter.
Today, 08/07/2023, after they punched two things at the checkout, they told us that you can choose the third one as a gift and that all products participate in the promotion. I chose a candle for 9.5 rubles. The amount came out, clearly more than it should have been. It is clear that the cheapest product comes as a gift (in my case, 7 rubles), but then the difference would be small. After reviewing the receipt and recalculating everything, I realized that all the goods had been punched, including the "gift". She returned and asked to resolve the issue. The cashier called the receptionist, who had to wait about 15 minutes. After that, we issued a refund of the candle. They said that it was a newly arrived product, and they had not yet decided whether it was participating in the promotion. An unpleasant situation and the feeling that they wanted to deceive me, but this negative review would not be here if I had heard a simple apology. Politeness is very lacking, and it could overshadow negative emotions.
Disgusting customer service, 0 organizations, neglect of their work.
08/21/2023 we visited the Kari store on Bobruiskaya str. 6,to find a second pair of shoes, that's another quest, after contacting a consultant, it did not become easier, the answer is "the second one is somewhere in the warehouse, but no one will look for it", the question is, why put the first shoe?!when paying at the checkout, the girl behaved very strangely,2 pairs of shoes were bought, a clutch and a foot spray,everything is in the receipt, there was no spray available,the package was going under the counter, it was found at home that one purchase was missing. Unfortunately, the badge with the cashier's name was not noticed, but we really hope that karma will overtake her, she cannot be so irresponsible about her work. The store is quite large, there are 0 consultants, thanks for the spoiled impression of the store. Utter disappointment!
A large selection of shoes can be found at excellent discount prices. But it happens that there is no size or the right shoes (let's say the latest model of shoes is on the counter)
It happens that a lot of shoes are not neatly displayed.
There are a lot of shoes for men, women and children, bags, backpacks, etc. There are various accessories for the home. The service is very polite.
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Алекса
Level 8 Local Expert
November 22
The shoes are disposable, I buy them for a year, I promise not to walk anymore and still: "what if I'm lucky this time"....no, the sole of EVERYONE bursts (SHOES, BOOTS, WINTER BOOTS) less than a month passes. Yes, the stores do make refunds, but it's unpleasant and insulting. I'm definitely not going there anymore.
It's a good store, I really liked it. It is easy to navigate, pleasant, non-intrusive service. A good selection of models for every taste, bought for both older and younger.
I was extremely dissatisfied with the service. There is one administrator at the checkout, for which he has such a position, it is not clear, the guy generally said that the goods that I brought to him at the checkout are not available in the store. This is a very interesting situation. All questions about the availability or quality of the product are answered with a bellow. There are no consultants on the trading floor. And this is Hyper Kari! It's a disgrace. The service culture leaves much to be desired.
The shopping pavilion is huge and there are two or three employees, as a result, some impassable piles of shoes and boxes just lying on the floor. Of course, nothing can be found, and it just feels like you got caught after some kind of tornado or raid. I hope after this review it will not fly to the poor girls, just optimize the space with the number of employees
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Мэтью Макконахи
Level 3 Local Expert
September 23, 2023
The worst of all Kari stores, only one cashier works on Saturday at lunchtime, it is simply unlucky to find a suitable pair for shoes, because no one monitors whether things are in their places, as a result, an hour of life is lost
There is no choice of the former..I loved buying bags. Now there are no high-quality, beautiful women's bags
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Элена Громова
Level 6 Local Expert
August 9, 2023
The most terrible Kari in Minsk. I was in the shoes department. Different pairs are scattered in different boxes. The left shoe of the one that I took from the counter was not found in the boxes. I never met the consultant. It's amazing, because this is my first time on this network.
It's the worst service I've ever seen. The girl in the hall did me such a favor by finding me a box of shoes I was interested in. I wanted to bow at her feet that she condescended to help me!