A huge disadvantage of the entire store chain is that discount cards are no longer valid! To get a discount or accumulate points, you need to download the app. The cashier explains this by saying that they care about the environment. Well, what did the already issued cards prevent you (the store's representatives) from doing? And if the representative of the store at the checkout says that you can not download the application and there will simply be no discount, but still persuades you to download, even though the buyer unequivocally answers the seller that he does not want to download anything (I observed this situation while I was standing in line at the checkout). But there are still people of retirement age who have push-button phones, i.e. they basically cannot take advantage of discounts. After such an update of the loyalty program, you do not want to go into the store at all, especially considering that your shoes are on the most popular marketplace and they cost much less!
RETURN THE NORMAL DISCOUNT CARDS!!! You can use both a physical card and a virtual one at the same time.
We came to choose shoes, the seller made a mistake with the price and when she was told about it, she started yelling like a victim and throwing money with the words "HERE'S YOUR 10 rubles." Such people are not allowed to work in the service sector. 24.09.2024.
Disgusting!
28.01 Brought shoes for return, shoes
it was literally one time, not torn, with a box, a receipt and the rest of the filling. 14 days have not passed since the return (21.01 was a purchase), the shoes have not lost their presentation.
Since she came to the nearest convenient store of the chain, and not the one where she bought shoes, the girl at the checkout could not find the transit right away, and that branch did not pick up the phone. They asked me to come the next day. When I arrived (29.01), the woman said that the shoes were not in marketable form (although they were in order, clean and tidy) and refused to return.
Question: why didn't you tell me right away that it would be impossible to return the shoes on the first day of my arrival?
Why was I sent to come another day?
What are the criteria for returnable shoes? If yesterday I would have received a refund, but today they refused, does everything work out according to the cashier's mood?
I highly recommend not shopping there at all. It is probably worth contacting the Consumer Protection Society's hotline.