On October 15th, I bought shoes here. I've been swearing for a week. The sole came off. I brought the change today. To say that I was greeted unfriendly is to say nothing. The administrator Olga demonstrated to me in all possible ways her contempt and displeasure at the fact that I dared to bring low-quality goods to the store and ask for a refund. After completing the paperwork, she handed me copies with the words:
- The application will be considered for 7 days. You will not come to the store until November 2!
Here is such a "service".
KARI, please clarify, I understand correctly that no store of your company will serve me until November 2. Is this your "punishment" for customers who have committed a "crime" - the return of low-quality shoes purchased from you?
the most terrible store. I was in the evening, I wanted to buy shoes, I needed the help of a consultant. but anyway, there is absolutely NO ONE in the whole store, even the cash register is empty. I would say that take whatever shoes you want and run, but even so everything is arranged that it is useless to look for something - there are no price tags on half of the positions, they are scattered, where to find something is decidedly unclear. not a store, but a circus. But even without clowns, it turns out
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Анастасия Стаховская
Level 9 Local Expert
July 5, 2024
I am very outraged by the lack of consultants, I came with my husband to buy shoes for my daughter , I was very outraged by the mess, not only did I just leave my husband with the child and walked around the store for 15 minutes in search of a consultant, whom I did not find by the way, I started looking for sneakers with my husband from the pictures , you open the box 37 blue , 36 white inside , and so on There are 20 boxes (this is only what I saw), as a result, we turned to the cashier and the cashier helped. My question is, why are there no consultants? Customers confuse shoes, again because they walk by themselves, there are no consultants and they have already created such chaos that it is not possible to find anything. Honestly, I'm very disappointed, there is no such thing in any Kari store in Minsk, everything is neat everywhere in every department there is a consultant who immediately comes up and helps with finding the size, but here I don't understand what the management is waiting for, people come and rummage in boxes and make more and more mess every day....
Prices are indicated in large print in Russian rubles, in Belarusian rubles there are price tags with very small numbers and then not on all boxes. For people even with good eyesight, finding out the cost is a quest
We are pleased with the promotions, but despite the good quality and a large assortment of genuine leather, we will be careful when choosing. An excellent chain of stores.
I was at this store on Sunday 11/20/22 in the evening, at about 19 o'clock. What I saw there was just a shock.. I've never seen such a mess anywhere.. this is not even a minus for the staff, but for those customers who helped to do it (( . just terrible..People, how can this be?? Words are superfluous , everything is visible in the photo (
It's a terrible store. Administrators are just tough, not only do they not know the law, they are rude to customers. It is very difficult to have a dialogue with them, no matter how you prove that you are right according to the law, they will still go on principle, since you know everything. The staff is getting worse and worse every year.
2+1 promotion!! We took three items, went to the checkout: it turned out to be only for shoes. Okay, we found three pairs of shoes.We came to the checkout, it turned out to be only for men and women. In short, she spat and left without the goods. Sorry for the time spent
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Lupechenko Kirill
Level 3 Local Expert
November 20, 2024
The service is too long. The person is not friendly.
I have not seen such an attitude towards a client for a long time. There are no sellers/ consultants in the store. The girl at the checkout rudely replied that she did not have to look for them, she was a cashier.
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Виктор Федунов
Level 9 Local Expert
August 29, 2021
The store itself is not bad, but it is located in a bad place, to put it mildly. To get into it, you need to go through some kind of market, where (and in the shopping center itself, too) there are a lot of dubious people of criminal and dysfunctional appearance and gypsies who very often stick!