The store has completely deteriorated. All the aisles are filled with boxes, the goods are haphazard, prices and pairs of shoes are not to be found. Consultants hide in corners and categorically refuse to help.
There are normal shoes, but it is difficult to find and at the checkout it may turn out that they cost more than the price on the box.
In general, you can visit if you have a lot of time and nothing to do.
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Екатерина
Level 21 Local Expert
May 16
The service leaves much to be desired. Incorrect communication with customers, boorish and in raised tones. When asked to find a thing, the answer is: or maybe it should be, I do not know, I have another job, this is not my job...in general, anything but find. Apparently, finding the right one is now the buyer's job, according to Daria's seller in the Kagi store. The woman standing next to us said that she had already encountered such service, or rather its absence, and was also shocked.
There are a lot of goods, but accordingly it is a mess and it is difficult to find what you need yourself.
The staff at the checkout does not know how to talk to customers. In most cases, they are rude, especially when it comes to returning goods due to a marriage.
The choice is huge. There are shoes of both good and bad quality 🤷♀️
The staff is friendly. Permanent promotions.
The only negative is the mess in the store 🤬
I was at the curry store today and I liked some sneakers there, but my size wasn't in the window. I went up to the cashier and asked if they were in the store in the size I needed, to which he said they were. Next, he said to contact the seller. I went up to the seller and asked where such sneakers are (the size I need), maybe they are in stock somewhere? To which they told me that all the goods were on the hall, I took her away, showed her where these sneakers were and showed that there was no such size in the window. The seller told me - maybe someone tried it on somewhere in the hall and someone put it somewhere ... I have not yet met such a disregard!!!
Please pay attention to the management of this store to the attitude of employees to store visitors.
The only advantage of the store is a huge selection of shoes and bags. But prices are starting to bite now. The staff itself, the layout is not always neat.
I placed an online order for a child. I confirmed that I was given something to pick up Mona during the day. I waited for my son from school and a surprise was waiting for me here, the order was canceled because the product was over. Don't you know that the reserve is not being sold until the day has passed, for which I had to buy them back. Piggishness in one word!
We bought shoes there and everything would be fine, but only if it wasn't for one thing..
After buying shoes, when going to any shops at the entrance, the shoes begin to squeak. Apparently, this magnet or whatever was not removed from her so that the shoes would not react to these racks.
And it would be fine if it was only once, so this is not an isolated case! This happens with all products. The store staff apparently does not know how to remove this magnet from the product or generally performs its work poorly!
I'll have to go back to Kari's store again so they can fix it.
A good store. A large selection of men's, women's and children's shoes for any budget. I really like the 1+1=3 promotion. We can say that we shoe the child for free))
In general, the store is super. But it's too bad that they don't sell school costumes for school. And also, why did they stop taking into account savings for children's shoes?
I don't see such a boorish attitude towards the buyer in many places. But, unfortunately, it was here that I met him. The other day we placed an order online, we came. A bunch of women are sitting in a circle, one seller (Ivan) is standing at the cash register. They called the order number. He dumped our seven boxes of winter shoes, torn into trash, on our table, not even thinking to help carry them to the nearest ottoman. Okay. We chose one pair and asked Ivan to hold it at the cash register while we walk around the store. He expressed all his indignation to us, but eventually took pity and said, "GO FOR a WALK." Complete anarchy. When we returned to the checkout to pay for the goods, we stood for exactly half an hour (a queue formed behind us), because the girl turned out to be incompetent in the matter of online orders and did not know how to cancel the remaining pairs of shoes. They recruited people, but they didn't teach them how to work with the cash register or communicate with customers. The chain offers good prices, but get ready for a "warm" reception in this particular store.
I often buy shoes there. I like their 1+1 = 3 policy. It costs quite reasonable money and you can buy a new pair every year and throw away the old one without regret. Although their winter boots have served me for 3 seasons instead of one winter. So it's a great store!
The store is good but! Two cashiers, one does not understand what the other is doing, in the end people gather and stand for a long time and can not stand it, they take away the goods and leave, so for now three
You can choose shoes, but the staff works worse than ever. Plus, they refuse to use a discount card, referring to the lack of consent to the processing of personal data.