I gave it 3 stars just because they didn't want to serve me. There is a bell on every table for visitors, so I pressed it 10 times, but they didn't pay any attention to me, although the locals who came later were already served.I barely slowed down one waiter to take the order. I served it quickly, the pilaf was delicious, the portion was large, the price was decent. But... the waiter did not bring me the change, I waited a long time for him, then I had to go figure it out. The impression was that Russians are not liked.
Excellent pilaf.
Union Pay cards are accepted.
There were some translation difficulties (as if they didn't understand Russian well)
They took pilaf with them.
The place itself resembles a dining room. I didn't want to have dinner there.
Thank you so much for the delivery! We ordered a combo via Yandex, but the courier did not deliver the entire order. The guests have arrived. As a result, Yandex was offered just a promo code. Karim's cafe helped us out and delivered the entire order to the end. Thanks!
We visited Astana, advised your institution and for good reason! Everything is very tasty, it feels like everything is fresh, and the chefs cook with a soul! I would also like to mention the service, the waiters are polite, they serve quickly. Thank you, we will definitely advise you!
A good cafe, delicious food, very atmospheric and comfortable inside.I have quite affordable prices and a varied menu. Breakfasts will cost about 1500-2000 tenge.
Unfortunately, I do not advise you to eat here. On April 9, they sent an advance payment in the amount of 10,000 tenge in the afternoon, so that they were ready for iftar in time, but they waited for an hour, by 20.00 they only brought the order, there was no Samsa left, they brought baklava. Whether we want it or not, the young man did not ask. They asked for tea. Then no one came up. We ate as another (girl) was called to pay off. Despite all this, + a service bill has been added. They didn't make a fuss, because they decided to keep the sabr. On the trail.I was on business against the buildings for a day and went to the Swim Center on Mangilik el 29/2 to talk to the authorities. While waiting for the adminstrator, I witnessed how ordering people were outraged at the long wait. Finally, I waited for the administrator Bekzat and asked: "Paying an 80% prepayment in the afternoon, why do we have to wait a long time for food, because of you, we opened an auyzashar late for an hour. Samsa was not told. Why did we order in advance then?" He apologized for everyone, and offered pilaf and samsa,. I refused, as I didn't come in to eat. And he offered to refund the money for the service and for the samsa. I wrote down the number and gave my number. And what do you think, have you stopped? Of course not))) I do not advise anyone who is going to eat here, because you will spoil your appetite. We definitely won't come next time(
They put a big stone in the pilaf, Rakhmet, and you'll have to go to the dentist. (The stone is a centimeter in diameter) Do you check the products so carefully?
I visited this institution in February 2024. I ordered: pilaf, tea, flatbread. The receipt included dishes that I did not order: a salad and some kind of dish, as a result, for 14,000 tenge instead of 4,000. To my indignation, they announced an error in the calculation and recalculated it, but they still charged for the service (this is the first time I see this). If you are of Slavic appearance, be careful in this institution, they will try to fool you. Be vigilant! I am attaching a receipt, etc. photo.
Pilaf is one of the most delicious in the city, but the rest of the dishes and salads are not very good, unfortunately. I would recommend them to clean up the entire menu and cook only pilaf, because their pilaf is really one of the best in Astana, especially the design of the pilaf, the one that is served to the company. And by the way, two or even three people can eat from one portion of pilaf. In general, I recommend only pilaf.
The other day we went in for dinner and spoiled our appetite and evening with it. There is no service - they do not hear the wishes of customers. The dishes are served for a long time and in a warm form. Salad "Achichuk" one name only disgraced itself in front of the guests. And in the end, the tea was with hair, I do not recommend it!!!
Good afternoon! The very first discount-free cafe in Astana!!! Lagman mocorona seems to have just been taken from the freezer, pilaf would also not recommend rice not fried.
There were a lot of things.
The food is delicious but a lot of But!The first was inattentive waiters, we came in a large company, and one person was left just without food ((although we waited a long time, the girl had a birthday from the company, it was unpleasant this attitude, as a result, neither a discount nor a compliment was offered, it was evident from the behavior that the staff was waiting for us to leave, I do not advise the institution neither on holidays nor in a big company
It's a very good place.
I've hosted birthday parties myself a couple of times.
He organized small events.
I also went to events here.
the kitchen is very tasty. and the room is comfortable
The taste for pilaf is cold for pilaf and there is very little meat for 2090tg. Service: the officer does not know if they have a kilogram pilaf, together with the waiter they looked at the menu and did not find it! I brought 3 different leeches for tea!
One is small and the other is cracked. Not with my foot anymore.
The most tasteless place in Astana, where we had to visit, the manta rays are cold, it can be seen that they were made several days ago, bishbarmak is tolerable , but this is 2 out of 5, naryn also leaves much to be desired, I categorically do not recommend visiting this institution
Well, here we go.
1)Menu
Showing for all to see that this is the center of delicious pilaf, the head of the institution and the chef focus our attention on this dish. But, as our own practice has shown, everything is not so concise. People, expecting that really delicious food awaits them, are often disappointed in this place.
Firstly: the consistency of the dishes (not only pilaf) is a combination of what was scooped from the cauldron between smoke breaks. There is no pronounced taste.
Secondly: serving dishes. Everyone knows that hunger is the best seasoning. And, probably, only hungry people who forgot to take lunch from home may like the design of what will be brought to you on a plate.
2) Maintenance
What is an important factor that the guest of the institution certainly pays attention to - that's right, the service staff.
But there are nuances here too.
There are big questions about the competence of waiters, and even bigger ones for managers who hire these units on staff.
Based on my observation of their work, I can give a verdict of "disgusting". It takes into account everything: from the time of the waiter's first response to the provision of the bill to the guests.
3) Hygiene
A fork with elements of dried buckwheat, neatly enclosed in a cloth case for cutlery.
A wine glass with obvious fingerprints on the edges where lips usually touch, etc.
All this is based on personal experience. Short and clear.
To summarize:
It is definitely clear that I no longer visit this institution for a number of reasons described above. Even if the responsible persons do the work on the mistakes, it still will not change the first impression of this institution.
For those who wish to visit this place, I recommend considering alternatives in favor of a more favorable pastime and saturation with the assortment offered on the menu.
See original · Русский
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Gulnaz K.
Level 4 Local Expert
August 17, 2024
Super place, I held an event there, the waiters are very polite and I especially want to thank Ulzhan admin Bakhytbek super staff
After a trip to Uzbekistan, I realized that I was too harsh on Karima, my favorite restaurant, near my favorite office! It's delicious, fast, but the tortillas don't heat up! And Tashkent tea is certainly the most delicious among them!
Pilaf is very tasty and the flagship Dessert is 100/10 ! But the service is lame! The cloakroom attendant didn't want to accept our outerwear?! The waiters did not come for a long time! And it took a very long time to issue an order ! We ordered 2 more fries, and since we ordered fries for children, we asked without spices and salt, but the waiter brought us Fries with salt and spices!
The food is delicious. Pilaf is always available and fresh. There are problems with vegetable salad, I suspect that the preparation is done in the morning. A good selection of delicious teas
The pilaf is tasteless and the service is terrible. The waiters do not pay attention to the guests and do not watch the tables, they are busy with their own business and talking to each other. There was a dried piece of meat on our table, wrappers were stuffed between the back and the seat of the sofa, napkins were not brought even after a direct request. We were not greeted, we were not escorted to the table, we had to take the menu ourselves, first one waiter took the order, then another came up and asked us to repeat the order again. The tea is unsaturated, the pilaf is cold and expressionless. The price does not match the quality.
terrible service!!They didn't give me cutlery! We waited a long time and did not bring napkins!In short, I won't come here anymore! and I don't advise anyone.
Excellent pilaf, delicious, real! The coffee is not very good. Fast service, large portions, one dish is enough. The prices are reasonable, the location is a little far from the center.
1. We came to eat pilaf, to the center of delicious pilaf, the time was 20-50, there was no pilaf.
The whole pilaf is over.
2. Dirty tables with streaks.
3. Dirty dishes.
4. The food is mediocre.
The staff is excellent, the food is very tasty, everything that was not ordered is delicious, the drinks are excellent, the dishes are varied, but I can't say one thing that would not be delicious, everything is fine, thank you very much to all the guys, my classmates and I had a great time
Delicious, affordable. The service is different. Everything happens as quickly and clearly as possible. Sometimes the order is accepted after 30 minutes as you sat down at the table, similarly with the submission of the order.
Avoid it! An institution with a claim to a restaurant with live music. The girl, of course, tried very hard, but she couldn't sing very well. Beer without foam, it's not beer. The pilaf was brought cold, warmed up in the microwave!!!! The kebab was brought empty, there was another one in the picture on the menu! Dumplings with broth were purchased. I brought a friend from Germany to this place, it was a disaster.
It 's delicious , but the hall is cool in winter ! Waiters sometimes do not work well , they do not hear or do not want to hear , an interesting presentation is a cup of tea , a glass of compote there is no such thing as a kettle or a liter , I was alone and I did not need so much , I had to order a kettle of tea ( ! And so everything is OK , you can eat delicious
Very tasty pilaf, eggplant salad, shorpa, in general, the food there is super!!! We have repeatedly been to the institution, and ordered food, always justifies the expectation!!!
There was information from law enforcement agencies that Uzbek chefs are kept without passports in this institution. So, purely for humane reasons, I do not go to this institution. Everyone's business. But if this is true, then such establishments should be avoided.
I recommend that the guests of the city visit this institution. All dishes from the menu are delicious.Polite staff, cozy cafe.I think the guests will not be disappointed.