It's a great place, I've been taking my son here for 4 years. A friendly team, they do it quickly and accurately. I called, made an appointment, arrived on time, no need to wait for anyone!
They came, said to walk for an hour: the master is busy. Well, it's a matter of everyday life. We took a walk, we come, and they say to us, "Well, you probably take another hour for a walk.." As a result, I took my sleeping son to Kovalevka and cut his hair there in an ordinary barber shop. Excellent service, keep it up!
UPD. The claim is not that you have a record in priority. This is a normal situation. But you could have told me right away that you wouldn't be able to serve me?