The incompetence of the staff is off the scale. You ask about the fabrics that are "in front of your nose", and they tell you that there is no such thing available. I poked my nose - it turns out there is. You ask about the width of the canvas - the answer is "PROBABLY so much", the density of the fabric g / sq.m. is generally stupor. The staff must be called, they will never come up themselves, although they are not busy with anything.
The employees of the Hardware department are incompetent. Once they put the wrong product, they "sell" the product for much more expensive than you ask them. Recently, two spools of thread (25 UAH) were not put at all. You ask about lightning from the window - there is no such thing, there is no such thing, but there is a meter of lightning for 100 UAH.
Communication is terrible, customers are not suitable, you need to call them, although they are standing and talking.