Friendly and helpful staff, fast and professional service. I really liked the quality of service. The registration and issuance of the card took no more than 10 minutes.
Remember that in order to issue a card to citizens not from Kazakhstan, an IIN and a local SIM card must be issued, which is done in total in 3-4 hours.
I will not be able to log in to account transactions in the application. The word appears in English in translation, the mapping function returned the shell value. I called the operators, they said that my phone model (Huawei) does not support. Now what should I do? There is no way to buy a phone (((
Dear Management Kaspi.Kz !!
Explain to me and the citizens of our country, since when have Online payments (payment for services/goods on the Internet) started to charge/charge a commission as a transfer to another bank's card???
Why do I have to pay you a commission for paying in an online store with commissions already turned off and also your commission from your bank card???
If your service Transfers are sitting in a completely different tab in your personal account!
I consider this theft or robbery on my card on your part!
Please contact me and return my hard earned money for your additional commission (your managers also don't know what to call it)
There are no words, only emotions!;(when the turn came, the number of the person who came for me in 10 minutes lit up;), and when I asked the bank manager a question, they said he had the status of a VIP client) does this happen? Or, as always, the head of the department is an illiterate girl who pressed his number)?
Terrible bank, disgusting employees (((
Today they called and yelled that my sister was not closing the loan! It's like my loan and I'm not paying!!!! It was possible to explain it in a human way ! Fire this employee!!!!!!
A bank branch where it is almost impossible to get to at lunch due to the huge queues.
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K
Level 11 Local Expert
October 10, 2022
A very sluggish branch. I've been waiting in line at the checkout for over an hour, and the cart is still there. There are a lot of annoyed customers around, the operators are not able to help, a lot of people just leave, swearing at this unfortunate institution.
I've been in several times. It is clear that the staff is trained. Well done.
See original · Русский
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Алексей Черняев
Level 23 Local Expert
September 29, 2022
I do not know why they give numbers if it is clear that they will not be in time for this day. At the same time, for some reason, these numbers do not apply the next day