A woman tripped over a torn rug on the porch of Kaspi Bank, fell down the stairs, broke her arm and hit her head hard. None of the bank's employees came out and called an ambulance, although she couldn't even get up. After 15 minutes, her little daughter came running and called an ambulance in tears. Only after the ambulance arrived, the employees of this bank came out and asked where they would take her. I am outraged by the inhumanity and attitude towards my clients. A letter was sent to the chairman of the bank. They came from the Security Service of the bank, said that they saw everything on the record, scolded their employees, and now a month later we receive a letter that the facts have not been confirmed! I advise you to carefully read the reviews on independent websites before dealing with this bank. Pay attention to the numerous complaints from customers, do you think they will get anything?

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