An excellent bank, with advanced technologies, the best employees work, first of all I wanted to thank the guys from the department (Development Managers)
The bank is practically self-service. All the necessary terminals, ATMs and card machines are in sufficient quantity. The staff is competent. There is a problem parking.
The consultants will always help solve the problem, they are very polite and friendly.
But there is no toilet for customers, I think this is a minus, because people come from villages, and where should they go?
For the first time in my life I saw that the card is made directly at an ATM (there is no such thing in Russia), the staff of the branch are polite, I recommend it.
Very good service - customer support in the ATM area, assistance with coupons. A properly organized room in which there is nothing superfluous, it is pleasant to enter. And the bank itself is currently very convenient for daily use by an individual, bearing in mind banking products.
The bank sucks at many points, sent money to the wrong number, waited 15 days, and was not returned ...... It sucks, only air advertising is being driven..... I ADVISE EVERYONE not to use the services.....
Everything is fine so far. Friendly consultants. But I already know all this. Kaspi has always focused on consultants. It's a shame that after visiting the bank and opening the card, they started calling ***. Kaspi solve the issue of personal data leaks.
Well done. A good bank and responsive staff. If you want to get through quickly, take a coupon for a deposit. A little trick)), otherwise everything is fast and well done. Like. Of the disadvantages, there is no longer a branch in Shchuchinsk
Caspian Bank, they give loans to everyone, I don't want to take it)
See original · Русский
Show business's response
Мила Чеер
Level 7 Local Expert
August 28, 2023
Consultants are not interested in helping visitors at all, they walk by, they don't really explain. I like Kaspi Bank, I use only its services plus a convenient application, but the staff could be better.
I was here just once to get a gold card quickly and conveniently. I like the city of Makinsk. I miss at least the terminal of Kaspi bank. We would be very grateful if you would put thanks
Be attentive to everyone who comes! It's not that long in the queue! The attitude is great! The staff is competent in every question asked! Everyone knows clearly and clearly! The best bank!!!
Friendly, competent bank employees. We opened a card account quickly and efficiently. I recommend
See original · Русский
Show business's response
D
Darkhan
Level 9 Local Expert
July 15, 2022
It takes a long time to resolve the issue directly at the manager's desk, since many newcomers, accordingly, often ask their actions from more experienced colleagues.
I ask you to adapt the application for phones where the Google platform is not supported. The application constantly issues an error stating that Google services are required to work. It does not display messages about the receipt or withdrawal of funds.