The best Bank.
Very convenient location.
I would like to express my deep gratitude for the high level of service. The operations are carried out quickly and professionally.
He was always praised and proud of the Caspian Sea when he was a customer, not a partner as a Seller in the Caspian store. There are solid sticks in the wheels in development, support solves absolutely nothing, only deals with unsubscriptions and go-ahead to get behind. As a beginner in the store, you need to go through 7 circles of hell before you become a normal seller and they won't stop turning off the store for all sorts of strange promotions, with reasons like you didn't have sales until 11.11.2024. No one knows where this date came from, including those who support it in the first place. If there are any difficulties, you just get only the words from support, Be strong and Take courage and can we help you with something else. Companies that start working, work successfully, sell hundreds of goods with extensive experience simply under another IP, which could not be transferred to a new IIN, generally do not give the opportunity to do business, so to speak, only to those who are interested, and to be a worthy partner, especially during the holidays, giving all customers the necessary and useful goods. They block just like that, referring to some imaginary rules with unidentified dates and deadlines. The deeper you dive, the more frustrating it gets. And they also write, make an application, we will help you with everything, but in the end the answer is always the same - Such rules, Be strong and Take Heart. Shame on you!
The reporting system in Kaspi Pay raises serious questions.
1) The Z-reports lack a breakdown by receipts per day, which makes it difficult to analyze transactions in detail.
2) When submitting reports on form 910, the amount is indicated automatically, which, as it turns out, is only approximate, which calls into question the accuracy of accounting.
3) The operators cannot give a clear explanation: at first they claim that the specified amount is the base for calculating 3%, but it is worth clarifying the details, as it turns out that the amount is only approximate.
4) There is no report that allows you to see a breakdown by payment methods from counterparties - there is no information about receipts in cash, via QR or remote payment. We have to take information from several reports to deduce the total amount for the first half of the year.
All this creates an opacity of accounting and complicates financial reporting.
The best bank. And not only in Kazakhstan. In the CIS. It remains to conquer the world ;)
Convenient functionality of the application. Instant operations. There are many branches.
After visiting this bank, I realized that a bank can have a human face. The girl is the manager, I'm sorry I didn't remember the name, she was very friendly and Miss competence. Just THANK YOU so much!
Evaluation to the courier for the delivery and return of a defective sofa. I brought the sofa, tore up the whole box unpacking myself, the film inside look at its "purity", on the appointed day of return - I DID NOT ARRIVE AT ALL, we waited a day. The next day he arrived and said: why is it not packed? Excuse me, shouldn't you make sure that we're returning it to you inside? Maybe I put the firewood in there and packed it? There were no such wonderful "rules" before. HE LEFT, HE DIDN'T PICK IT UP. PACK UP, the order has been given! Now, dear Bank, tell me, please, even teach me, stupid fool, how can I pack it in again?
The bank is the best, but until you face the need to get support. It is so easy to buy anything, but to return or get help in case of cancellation of your flight by the airline - you will have to sweat and try hard. The support service did not help me in any way, the risk of not flying from another country with a small child was maximum. I had to overspend. For more than 7 days, no help and no clear answers from the bank. Stay a bank, but you have taken on many roles and you can't cope with them, people suffer.
A dead-end branch of development, we have moved to a figure that has no possibility of adjustment, everything is done according to a template that is far from the real needs of the business.
An advanced bank in Kazakhstan. Kaspi products make life easier for Kazakhstanis. The head office is located here. Individuals are served only on certain issues.
Very fast and cultured service. Very attentive staff, from those who meet at the door and help you identify what you need, to the customer service staff.
at the counter, the girl can't normally finish listening to the question and immediately interrupts in mid-sentence, she couldn't even fully answer
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Show business's response
Евгений К.
Level 16 Local Expert
July 16, 2024
The best (for physicists) bank in Kazakhstan. A convenient application, a bunch of ATMs, its own marketplace and the popular (in a good way) attitude of all residents of the Republic of Kazakhstan. Not having a Kaspi card means not being able to do anything.
The partial repayment column has disappeared from the bank's application. Although I overpaid for several months in advance. And every day the percentages are growing. I applied 07
11.2022 to the bank branch. However, no one called 52460 within 24 hours. It's terrible.
The ATM for cash withdrawal does not work on weekends....I have to go to Abai-Seifullin, and it's not so convenient. It would seem that there is security, put ATMs, I like to use the Caspian Gold card, but when you need to deposit or withdraw money, then the problems begin. Solve this problem dear heads of the head office.
the caspi store liked the wide range, light organic design, good description, linking the market to the description of the product characteristics, that is, you can see feedback very well, a good choice, but the only thing in the upper right corner of the caspi store is very annoying advertising on Google Yandex, it very much interferes and distracts
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Anonymous review
January 13, 2018
A Great Bank.The staff is polite and well-mannered. They advise clearly and clearly until the client understands everything.I am a pensioner, so the operators explain everything so politely and intelligibly that the soul rejoices for such people.Good luck to you and all the best!!!
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Анара
Level 5 Local Expert
March 17, 2020
They took the last money for the gold card service fee.and they don't care that the money was for groceries for children.of the 3,500 sent to me, 1995 was taken away.There is no conscience.
The best bank in Kazakhstan today, it's just a pity that the cards are only tenge
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Anonymous review
July 17, 2018
There is no cash desk here. There is a credit department where they remove from arrest the obligation to repay the loan. Software developers are also sitting here. And it seems that the human resources department of the bank is also here.
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Olega Znak
Level 9 Local Expert
March 27, 2019
A modern advanced bank that has made cheap consumer loans available with the help of a Caspi installment plan.