Polite competent attentive staff
There are usually no long queues
In addition to ATMs, there is a card machine - it's a matter of a minute to reissue the card
Everything is 5 out of 5
Never, for anything, tell the staff of Kaspi that you are from Crimea. At this point, the conversation with the person ends and the service is denied.
In the neighboring branch of Kaspi, saying any city in Russia for a lantern, they calmly gave me a card