The employees are great professionals and well done. They prompted me in all the questions. We were served as quickly as possible.It is convenient that the card is printed immediately. It took a little less than an hour to create a new card and install the application.
Convenient, simple and understandable, this map has everything!
According to the department, everything was explained and shown. There are no queues, which is very pleasing!
I visited the branch in Atyrau near the railway station on 30.08.2023. They refused to exchange currency using a Russian passport, and demanded a foreign passport. I don't know, since when do Russians need to issue a passport when entering Kazakhstan from the Russian Federation? I admit that this request was arbitrary on the part of this bank. The currency was changed in a nearby exchanger without any document.
See original · Русский
Show business's response
Н
Наталья Наталья
Level 4 Local Expert
November 7, 2024
Excellent service, the branch staff are always friendly and helpful.I am satisfied with everything, I am happy with everything
The service is excellent, the staff is polite, I replaced the bank card very quickly, I really liked everything.Thank you very much for the quality work.
When I went to lunch, there were people sitting there and waiting in line. Honestly, I thought Caspi was served faster in this regard than other banks, but it turned out not to be so. It's a pity, I thought they were good at it. But withdraw money quickly as in all ATMs
The staff works according to the company's standards, polite, friendly and responsive. The ATM doesn't always work, but maybe that's how I got there. But there is one disadvantage, this is the entrance, the group, the steps... The ramp for the disabled is very slippery, and there is a small step at the exit, be careful, look under your feet when exiting...
Kazakhstan's service is on top! The bank branch where there is: a cash register, 2-3 managers and an ATM that issues you a VIZA debit card within 2 minutes!!
The result: 10 minutes to open an account and another 5 minutes to issue a plastic card! Everything is great! Caspian well done!
Dear, dear, bank. There is an ATM in the interior of the branch working around the clock. The bank's branch employs professionals in their field to help with any issue. Always without queues and unnecessary hassle. I'm putting a 5+ compartment
The branch is open on Saturday, which is very convenient. It was necessary to reissue the card urgently.
See original · Русский
1
Show business's response
Елена
Level 6 Local Expert
July 8, 2022
The service and staff are qualified, the girls will answer any question, they help non-advanced pensioners, I personally saw how they helped to withdraw a pension, restore a password, the cashier works until 18-00, but I was served at 18-15, otherwise I would have been late, for which I am immensely grateful.I'm betting 10 out of 10.
I like Kaspi Bank. Without leaving home, you can arrange the goods in installments, products to the door, transfer from this bank to another without a discount. The bank tries to do everything for the client. So far, I love this bank and advise everyone.
I found a great compartment! Everything is cool, except for the queue at the checkout. It is possible for the second cash register to work more often. Half of the branches in the city have been closed, now I stand in line for more than an hour When one cash register is open.