Prompt, high-quality service.
There are several ATMs operating around the clock.
Excellent geolocation, convenient electronic queue and cash desk for currency exchange and other bank services.
Usually not very interesting to write about banks but I was pleasantly surprised when it's time to change the map in first served quickly in the second map was given in 60 seconds I'm in shock I thought after a week and then oops and cards in hands one of the leading banks of the country and then keep the bar well done like the staff is quite young but 👏🏻👍🏼
I applied to the bank branch. We were met by pleasant, friendly guys. They explained everything in detail and competently, helped to choose the best option. Very grateful.
The service is very pleasant, the guys are well done, with a large crowd of people they manage to pay attention to everyone, the pros of their business.
The staff is very polite and there is nothing to say about the bank - we have been using the services for a long time and we know that it is ahead of other banks in many ways
I really like this particular branch of Caspian Bank, because the staff is very good-natured. You will not always find a patient consultant who, without any gremas on his face (like tired), will listen and advise you how to do the right thing. There are a lot of ATMs inside, there are no queues, even the maintenance staff is very polite!
As always and everywhere, I just hate this bank and its service managers! I do not recommend going there at all! It's good that there is an app! And so my family and I abandoned Kaspi!!! And I advise you!
this branch of the bank is a bomb, or rather, the consultants of this branch, got to the bottom of it, explained, explained for a long time I have not seen such staff work and it's really cool
Thanks a lot to manager Diana! It turned out to open a caspi bank card in one day with iin only thanks to her! She is a very responsible, friendly and resourceful employee!
P.S. the next day we met with you in Astana😄
Great service, everything was done very quickly, so that she could continue to work. I changed the documents to make a signature, and everything in 10 minutes, there was no queue at all at the checkout.
There was a long queue, and not all employees worked quickly. I was refused to open a card because the employee did not like the entry stamp in the passport, I have tickets available for this date and check-in at the hotel on this date. It's just that the girl decided to find fault, and I lost my time and nerves.
Everything is at the highest level, the staff is attentive. The issue is resolved instantly. I resolved all my questions within a couple of minutes. Thank you very much!
a good bank, everything is done quickly, the employees do their job well, are not rude and behave normally, although there is always a queue at the entrance to the ATM, because it is alone
We managed to open the card very quickly, everything is modern, the card is printed in the terminal, and the customers have a polite attitude. I was pleasantly surprised that Kazakhstan has such a developed fintech!
I didn't like talking to the consultant. I understand that many people may be asking similar questions now... But it would be worth listening first and responding calmly, rather than getting turned on.