A great Bank with great employees!
We were greeted with a smile, all the questions were considered, prompted.
They actively participated in solving small hitches.
Thank you very much!
In April 2024, one of the banks offered to open a bank card for non-residents of the Republic of Kazakhstan, but this was possible only if an advance payment of 30,000 tenge was made. In other banks, the offer was more attractive: the first year of service is free, and from the second year — 2000 tenge per year.
The bank staff provided me with all the necessary advice, and even managed to get a plastic card. However, difficulties arose during the registration process: the network to which the databases of non-residents of the Republic of Kazakhstan were supposed to be connected was no longer available. In addition, I found out that the bank has separate databases and applications for non-residents of the Republic of Kazakhstan, as evidenced by not very positive user reviews. As a result, despite initial successes, I was never able to complete the registration of a bank card.
I opened the card, it can be done for non-residents without any problems. You need to have an IIN and a foreign passport. passport and that's it. Everything was explained and told, good service. For opening an account, 30,000 tenge is paid once. The card is multicurrency, it is now printed in the cartomat instantly as in Caspi.
A pretentious room, employees do not correspond to their place, pass the client like a banner, but in the end Nothing, just shrug their shoulders and smile sweetly, so you get nothing but a feeling of disappointment
I issued a card from them. They brought me home the next day. They only have Master Card cards, they work with Apple Pay without problems. I do not recommend withdrawing money from ATMs abroad (large commissions). And they charged 30,000 tenge for servicing the card (they said it was a one-time payment for opening an account). You can open a virtual card in the application.
The bank's employees are sincerely trying to help solve your problem. Perhaps this is the best bank in the city in terms of technology and in relation to non-residents and non-customers