We have been working with the KASTON company for the 2nd year. It feels like they have professionals working for them. We mainly buy VFD500 frequency converters and ARIES products. We are most often in contact with Vyacheslav Konevets. He will always promptly answer all questions about the application, offer possible solutions to the tasks set in the projects of the customers.
We are happy with the joint work. We plan to work even more closely with this company in the future.
For many years of working with KASTON LLP
, there has not been a single breakdown, all the supplied equipment works reliably, excellent service and many thanks for the competent technical support.
KASTON LLP are true professionals in their field! It's not just a frequency converter sales company, it's a whole engineering center! Design, selection, assembly, delivery, installation, commissioning and super technical service.Support! I have addressed them more than once with my ideas and requests and always found a solution. Moreover, there is such a situation that even if you send a request to another company, the answer will still be from Caston! Caston-a million people choose you!!!
Thank you so much for such a service!
1. The goods were released despite lunchtime. We waited and consulted. Not just shoved in, but radiated my equipment and advised me what to take!!!!!
2. Tech. Ali's support! Thanks for the video consultation, I don't understand the connection, every wire where to stick it was explained! Everything works as it should! We offered different options for the frequency operator, thank you!
3. Starting from the very first call, they addressed by name, which means they appreciate their customers, even retail ones.
4. Roman, thank you for your patience in payment, explained how to make a payment to a legal Entity from the application!
5. Well, it can be very important for customers, the product warranty is 2 years✅ nice!
We bought a frequency converter from this company, the equipment is working properly, we are satisfied with the quality.
I would like to mention Ali's employee separately, he helped set up the frequency converter, consulted, explained everything in detail and put it on the shelves.
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Anonymous review
February 17, 2021
I would like to thank Igor and Ekaterina, the engineering and technical staff of the Kaston-Karaganda company, for their comprehensive advice on choosing equipment, in particular frequency converters. Especially for the help in calculating energy savings to justify the upcoming purchase. The prices and quality of the products are very attractive.
Very customer-oriented employees in this company! Good luck to you!