Katala.by
63 reviews
January 29, 2024
Vitebsk best car rental and i have more then 2 years of experience with them very nice and polite
August 5, 2024
I came from Russia on a business trip to Vitebsk and needed a car. It is very important that there is a vending machine. I must say right away that compared to other rentals, this one is just a cannon. I liked the work of the staff - quickly, clearly and concretely, and not like in other places. I booked 3 days before arrival without prepayment, upon arrival, it turned out that my car was not there and I was given another one of the same class. I didn't argue, because the other car was even better. I also took out insurance (against all ills) because I don't really understand Belarusian laws, but everything went without incident. As a result, I was satisfied and glad that Vitebsk has such a service. I recommend it!
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September 13, 2024
The staff is responsive and will always help with the selection of a car. The cars are clean, tidy, everything you need to eat. The choice of a car for every taste.
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September 30, 2024
Quickly and efficiently, the cars are all in good condition, they will tell you everything, they will show you everything, in my opinion they have no competitors in Vitebsk.
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December 19, 2024
We contacted the day before, the car was available, arrived-issued-went for a ride around the neighborhood. The return is fast, technically the car is in good condition, prompt communication in tg if you have any questions.
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March 13, 2024
I take cars several times a year to visit relatives in Russia. I try to rent it in this rental because the cars are in good technical condition (I drive more than 300 km with children, reliability is important), normal prices and the most adequate staff of all car rentals in Vitebsk. I took the car for the last time on 03/11/2024, in general I was surprised at the sociability and simplicity of the attitude towards customers, for which I would like to mention the rental employee Olga. It took 10 minutes to pick up and hand over the car. Plus, a car already insured in the Russian Federation was offered (saving 40 rubles for me). The offered car was relatively clean (not after washing) and I was allowed not to wash it before delivery if I return it in the same condition (another saving for me is 20 rubles).
There are disadvantages, but this applies to all rentals in Vitebsk. Advance booking does not work. As I understand it, there is a great demand for rental cars in the city and it is not very profitable to keep armored cars for which the client may not come.
Recommendation to all tenants. When you take the car, just take a picture of it from all sides (do not forget the thresholds, the interior, the included dashboard). This will remove a lot of problems when returning the car. Understand for yourself that you will not take everything into account and write it down when issuing it. It will be possible to accept another employee who will faithfully perform the duties required of him.
Good luck on the roads to everyone! katala.by thanks again.
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November 18, 2024
I took the car for the first time. It was issued in 10 minutes. The manager indicated all the defects of the car, even those that I myself would not have noticed most likely. The car was clean. I accepted it just as quickly. I liked everything. Thanks for the service.
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June 2, 2024
Politely, professionally, quickly, and with understanding, very cool, thank you, I recommend it to everyone, well done. It's good that you are, keep it up. Super!!!
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January 1
I rented a car, I had to go to Russia, everything was processed without any problems. But the windshield broke on the road, it turns out that it falls under insurance.
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September 27, 2024
Occasionally I took a car when my own breaks down, I also did it yesterday and I will try not to go there anymore
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September 10, 2023
I took Logan for a day. There are no questions about the car. The man gave the car away, discussed the nuances of the body (damage, scratches, chips, etc. As a result, they found another damage, asked for 80p. It is very unpleasant to pay for someone else's damage, I understand that I examined everything myself before renting, but the car does not have any photos for the whole time. Be vigilant and shoot the video immediately so that there are no questions later.
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June 10, 2023
I take a car in this place every year, the cars are in good condition.
It is difficult to understand in advance which car will come across, at the last moment it may turn out that it is not the one that was previously agreed upon.
In principle, the office works well.
Despite the fact that cars older than three years are tired, the brushes do not clean the glass, there were no problems on the way on the highway.
The rental rules are clear.
Convenient location and opening hours.
A good car park.
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July 20, 2022
The best car rental in the city. A large selection of cars, which are carefully cared for and serviced, will definitely suit everyone. The prices are adequate, they correspond to each car. We are also pleased to have a website where you can leave a car reservation. The staff will always help with the choice)
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August 27, 2024
The car was in time. Clean. The registration took a couple of minutes
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March 16, 2024
Well done, the cars are clean, everything is fair, the prices are acceptable, so keep it up
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July 17, 2023
Good rental and staff, but one thing is bad with the armor, they booked and periodically called and reminded about themselves, and the result is how they probably guessed all the plans in the dust!Then what is this reservation for?And so there are no complaints, everything is processed quickly, polite staff, it would be nice to sort out the issue with the booking somehow, it would be cool!
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December 5, 2023
The best car rental.The car fleet is from 3 to 5 years old.Quick inspection.You can book (unless of course there are holidays))
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July 16, 2023
Of course, it's a pity that when booking in advance and periodically calling and asking again, you have no guarantee that you will be with a car and your plans will all collapse, and so the first time you took it without problems.So there is no point in booking.
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June 7, 2024
Great, it's a pity that they introduced a daily payment, even if there is an hour delay, pay per day...
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March 17, 2023
Polite staff, quick delivery of cars, cars in full working order.
The only thing I wanted to get a car fully fueled.
On the whole, I am satisfied
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July 31, 2023
Everything is fine. Quickly and efficiently. I recommend this rental to everyone.!!!!
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June 7, 2023
Excellent car rental service.
We booked, arrived, quickly arranged everything, took it and went.
A call was enough for booking, no prepayment was asked (a good moment).
The car is new, clean, and serviceable.
The delivery of the car was also quick.
The staff is very polite and positive!
I recommend it!!!
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January 3, 2023
I liked everything. Convenient service, friendly staff. It's not the first time I've used it. Prices are not the lowest in the city of Vitebsk, but the cars are serviceable. Or, for example, there may not be a washer, but at the same time a normal winter tire is installed
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January 24, 2023
The service is excellent. The staff is polite and attentive. I recommend. Five minutes of time was spent by me.
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March 2, 2023
The best car rental service in Vitebsk👍
Polite.responsive staff.good serviceable cars.minimum deposit.no mileage restrictions!!!!
Definitely recommend!!!!👍👍👍👍👍
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July 25, 2023
Sharashkin's office, booked a car in two weeks, in a couple of days they said there would be no car, all plans went down the drain.
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July 29, 2021
We rented a car on 07/28/2021. Excellent service. The car is good. Quick registration. Polite and experienced staff. I recommend this organization. According to the 10-point system, I put 10.
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February 13, 2022
A very convenient rule is in what condition I took the car and return it, I constantly ask for a dirty car, so as not to wash it later, a large selection of cars, even if the client did not return the car, you will be offered another one, maybe not the same model, but also a good one, very fast registration and everything is on 1 sheet, not on 20 sheets
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November 1, 2022
The rental cars are always in good condition.A couple of minutes-and you are already driving a car.(both mechanics and automatic, even in the Republic of Belarus, even abroad)
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January 30, 2024
A good service can be used
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June 9, 2023
Great rental. But it's just not clear why they charge 20p for crossing the border.
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June 17, 2022
In terms of cars, there are no complaints. I let the staff down. Until today, there were no complaints, but the girl was terribly not punctual. Never in the workplace, he doesn't always pick up the phone. If it hadn't been for the previous guy, who impressed with his service, they would have gone to the competitors. Respect for the guy, I wish there were more of them, unfortunately I didn't remember the name
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July 31, 2022
A good car rental service.
There is a large car park, it is difficult to take a car on weekends.
The cars are different, both economy and higher class.
I took Kia Rio on the machine, in working condition (80 rubles a day), there were no problems with delivery.
I recommend.
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May 27, 2020
The car was given not very clean, but they asked (did not require) to return it washed. They could have washed it, knowing that I would come for her. There was no first aid kit, fire extinguisher or emergency stop sign in the car. It turned out even before the lease was checked, but they did not give them to me. When I rented the car, the girl checked it somehow. That is, if I had used a spare tire, the next tenant could have found out about it only when he would have needed it himself... be careful and check for yourself. do not expect that the car was checked before handing it over to you. We could set up a service for electronic forwarding of fines. Since the car is not mine, there are certain difficulties in finding out about the fines for the rental period at all. To my request on this topic, they only said that I have a fine, but they sent the number of the decree to the traffic police to find out, although in my opinion it would take them less time to find out the number for the state registration of a car than I would for an optional car wash. Loyalty in advance did not pay off. Well then.. an average impression. The car itself is quite in its condition (but the brushes need to be replaced - they are not cleaned, but smeared), but the staff pumped up.
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May 19, 2023
The site does not indicate anywhere that car rental has been in vain since the age of 22
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September 25, 2019
Hello everyone. I was pleasantly surprised by this service. I got through right away. The specialist explained all the questions of interest, unlike other car rental services in Mogilev, which simply could not be reached. There were already cars available. 07/19/19 Rented an Opel Astra J. The car was clean and technically sound. The paperwork and inspection of the car took no more than 15 minutes in total. It was nice that the employee who inspected the vehicle before delivery even pointed out those defects in the body that he did not immediately notice himself. It is unpleasant that the driver's faulty cigarette lighter was not reported. Unfortunately, I didn't notice it right away. Fortunately, there was a worker in the trunk. Perhaps this was the only negative that caused discomfort. During operation, as well as during the delivery of the car, no difficulties arose. In the future, I would like to see some new Kia rio in the fleet of the Mogilev branch, of which there are as many as two in Vitebsk :'( . Overall, I was satisfied with katala's services.by and recommend to use.
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June 24, 2023
We've already taken cars here a couple of times. There are no complaints👌
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June 19, 2023
Good staff, clean cars.
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July 24, 2021
Apart from the prices (in my opinion a little too high), everything was fine. Both the conditions and the vehicle fleet. A polite and correct employee.
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February 19, 2021
I took a car for a trip to Minsk. Everything is fine, no problems, no pitfalls. But still be careful when taking a car and take a photo in a circle.
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July 5, 2022
Thank you for being there.They will always find a way out and help.I've used their cars more than once.
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November 16, 2020
Good rental: friendly staff, cars are serviced, prices are moderate, a good selection of cars.
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October 5, 2021
Polite staff, affordable prices for cars, good choice for every taste and color.
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September 23, 2021
Good service. We promptly issued documents and issued a car. They were also promptly accepted. The car is in good condition, no questions asked.
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September 15, 2021
The most adequate company where you can rent a car quickly and at a good price .
Personally, my opinion is Katala.by rating you 5/5 .
The best in their field 🦾
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June 29, 2023
Everything is at the highest level!
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May 25, 2023
Great car rental!
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January 9, 2022
Good inexpensive rental. Hello to Olga the administrator✋👋
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August 13, 2018
I liked everything. I left a request, they reacted quickly, despite the fact that the number is Russian. we offered a car to choose from among the available ones. however, they said that closer to my date it will be known exactly what will be available. since it didn't matter to me which car to take, all the conditions were satisfied. we got in touch within a day, did not throw it, as it was previously in another rental, and offered a car. upon arrival, I immediately drove here and the car was waiting for me, I was very happy. since I didn't have to worry about the car. I am not a local and I was very satisfied with the service
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August 8, 2018
I liked everything. I left a request, they reacted quickly, despite the fact that the number is Russian. we offered a car to choose from among the available ones. however, they said that closer to my date it will be known exactly what will be available. since it didn't matter to me which car to take, all the conditions were satisfied. we contacted them within a day, did not throw them, as was already the case earlier in another rental, and offered a car. upon arrival, I immediately drove here and the car was waiting for me, I was very happy. since I didn't have to worry about the car. I am not a local and I was very satisfied with the service
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