Telecom and Altel are driving! The fiberglass internet is super, trouble-free.The monthly communication limit is quite enough!I have 5 Altel rooms-the whole family is happy!
A terrible chicken coop!!! The fourth day I'm calling, they can't solve the problem. They switch to each other, as a result, a dead end! "we don't know how to help you." I don't recommend it
I was in Kazakhtelecom for the first time during the Nauryz holiday, the table was set there, everyone was smartly dressed in national costumes, everyone was so beautiful, they were smiling. Well, one girl was sitting and shouting rudely, and cursing with everyone, or she was the eldest or the boss, I don't know, but she was very unpleasant, with her antics she spoiled the mood around. And she was shouting why are we sitting and who are we waiting for. Then it was cold outside, and the manager told us to wait and my son and I waited while the router and rooms were being prepared for us
They impose paid services, well, employees are not to blame for this if there is nothing they can do about it.
I connected the Internet 200mb/s, we conducted a 4-core cable with a maximum bandwidth of 100mb/ s, I complained, they said we would do it for free, a technician came and put a normal 8x core cable, I think everything is fine, the problem was solved, but at the end of the month when it was time to pay the bill was billed for calling the master and for an 8x core cable 🤦🏻♂️ about 9k came out at that time, when the Internet itself cost around 6k.
The question is, why can't you immediately put an 8x core cable to those who connect the Internet 200mb/s +?
It makes sense to connect it if you are given a 100mb cable 🤦🏻♂️
Do not try to connect and contact them, you will not find the service at zero, for two weeks I cannot get the cable from the pole to the house to be changed, then snow, then rain, then something else, but I have been full of breakfast for two weeks
It was necessary to transfer to a new address, but there are no pillars there. They suggest that I install these pillars myself. They told me to install it with my own money, but they take it from their warehouse and write off these poles. I still don't understand why they should write off their own poles with my money.
In the legal services department, I ask you to change the new printer, which always freezes. There are no complaints about the staff, everything is fine!
I had a deal, I didn't like it!
The Internet is always stupid, glitches are not clear all the time, after two months, I removed and connected another operator ......!
At the expense of the price, not to say that the most expensive, but also not cheap.
The staff is so-so, polite when you agree with them, you connect it to their advantage.