The subscriber department is a place that does not solve anything, but you earn a lot of hassle in vain. For your own money , you get a cycle of problems that no one in this department is interested in solving . I shouldn't have signed a contract for 3 years, it's terrible.
There is no signal.... It is not possible to get through, the phone is not picked up. And if they took it, they can't answer anything. The application will also not be processed. Call 165 and wait until you're blue in the face
I no longer know whether to use Kazakhtelecom further, as for me, the most terrible provider, the only normal thing is at least some Internet speed. In online games, in particular in first-person shooters, the ping is terrible, it passes 70-80, which is extremely unplayable, X-COM is doing better in this regard, ping 30-40, and good Internet speed. That's it for me, the provider is terrible.
It is better not to go there at all and not use their services.
Disperse everyone according to the article "non-compliance with the position".
Some rude people are sitting. They look at you stupidly when you tell them what question you came to them about. And in response, they push their "rotten" network marketing business plan to you. No wonder EVERYONE started moving away from there. They are not responsible for their work and their actions.
An unnecessary waste of money on the salaries of incompetent employers and employees.
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Anonymous review
May 27, 2020
Internet 500
7 199 ₸
per month
Traffic
Unlimited
Speed
up to 500 Mbit/s, I pay for this package of services to my great regret every month, I do not receive 500 mbit, not even 250, how many I applied, how many guys from Kaztelecom came,they just come to my regret, the signal is low that they will do nothing, And in this regard, the question is how and when I will you make 500 Mbps and will it be at all ? How long do I have to wait or go to court, I just don't want money and I will pay, Please answer
an organization that does not meet the requirements and standards of less high-quality companies, elements of fraud are present in all products, and they are facilitated by the staff headed by the management of DYNBAEVAI GULMIRA
The largest Internet provider in the country, you can scold them a lot, but still their Internet quality is much better than that of other operators, which cannot be said about the quality of service provision...