Kazakhtelecom

Rating 1.9
199 ratings
Rate this place

53 reviews

И
Level 16 Local Expert
March 21
The building is large. The services are not of high quality, both for communication and the Internet, and for providing information. There's always a crowd. There are 3 employees sitting, although there should be much more. If you don't call with a complaint, it's not their fault. Everything is fine with them, everything is bad at my house. The modem is not like that, it was changed. The laptop is not like that, we bought a new one. The wires were broken in the entrance and in the apartment, replaced. And still the Internet works every other time. And it's still my fault. The whole answer
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2
Level 8 Local Expert
February 25
Long service at the reception. Sometimes there is such a pandemonium that you have to wait about an hour to get to a specialist who is not always competent in some matters. Most of all, I am outraged by the constant calls offering certain services. The operators never ask if you have the opportunity to talk, they call several times a day, and even daily. Just because of this, I would put 1 at all*
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3
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A
Level 2 Local Expert
March 27
Very fast and effective consultation, the guys of the fitters drilled everything very quickly, conducted fiber optic and the Internet could be used for about 15 minutes, bravo.
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4
Л
Level 14 Local Expert
July 19
I never tire of saying thanks to those who came up with the electronic queue. It used to be such a mess.
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Level 2 Local Expert
September 30, 2023
In our God-forsaken village where kind people live who are constantly silent, I am one of them no longer have the strength sometimes the Internet is very urgently needed, but there is no Internet or intermittently. Please take action for what we regularly pay every month! Into the void? Aktobe region Kargalinsky district village Alimbet.
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3
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A
Level 8 Local Expert
May 6, 2023
Great Provider! The Girls Are Competent, Glamorous Beauties, Responsive And Ready To Choose The Most Suitable Tariff Plan For You, Which Will Include Such Services that You Will Leave The Room in High Spirits!
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2
4
Level 17 Local Expert
March 26
There is little room for waiting. The service takes a very long time. Managers do not have information and there is no desire to help the client.
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3
В
Level 8 Local Expert
July 29
The queue is large and not a convenient reception
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Level 8 Local Expert
September 18, 2022
The prices are fine and the quality of service is very lame, the routers are used during installation, it was dirty and yellowed, it was just a tin that cleaned it, but the yellowness did not remove the tin, it was just as if they had removed it from the basement, the Internet is not clear at all -the speed seems to be 500mb / s and in the evening after 23-00:00 hours all the video hangs. I think that they are doing a special downgrade for the download , it 's sad
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6
1
Y
Level 14 Local Expert
May 9, 2023
People often complain about him, but I have no complaints. I looked there at the request of my mother-in-law, the head of the department and manager Tomiris are responsive and pleasant
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1
1
Level 7 Local Expert
August 21
We are our own masters, we do what we want
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2
Б
Level 3 Local Expert
July 16
Very low maintenance
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2
А
Level 7 Local Expert
February 19
I don't like the service from the word at all. The quality of the Internet is zero, experts are rude👎
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3
Level 6 Local Expert
June 11, 2023
Kazaktelecom, of course, is good with its connection now, the network has improved, but the queue to wait for the manager is kapets, they serve for a very long time
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2
1
А
Level 8 Local Expert
August 24
The staff is so-so, they can't solve my problems for the first time. There's always a lot of queue, they don't give you a number
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Level 2 Local Expert
November 2, 2023
The company is super.The services are just great.Internet without brakes.Everything is 100 percent
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1
2
Level 10 Local Expert
July 11, 2022
Terrible service!!! Incompetent staff! Deception is all around! As long as you connect them, everyone is polite and kind. And when you decide to turn it off, no one knows anything!!! The lowest connection. When connecting, they do not say which pitfalls they have. Then every month they add as much as they want for the total amount.
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7
Ж
Level 7 Local Expert
November 10
Thin Internet
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1
Level 8 Local Expert
March 16
Very poor communication and long service
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1
1
Д
Level 9 Local Expert
July 31, 2023
They waited in line for coupons for 40 minutes. Of the 8 windows, 4 were working. The contract was terminated and it was necessary to pay for a month. There was no cash desk, so I had to pay through the terminal in cash. Naturally, we did not receive the change.
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3
1
Level 8 Local Expert
October 9, 2023
Today, there is nowhere without the Internet and television. And news and training.
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Level 11 Local Expert
January 11
The queues are long, there are few staff. The Internet is terrible.
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2
Z
Level 7 Local Expert
June 5, 2023
The service is excellent, but the Internet is actually weak in the evenings
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1
Level 11 Local Expert
August 6, 2023
The worst company on our planet. Even the employees agree with this opinion
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3
1
Level 2 Local Expert
September 4, 2021
We have been waiting for the installation of the Internet in the city center for 4 years, and now the Internet speed is 30 mbit per second, which is why YouTube cannot be viewed without drawdowns They asked to buy a lan cable, but the gateway is not correct Now I'm watching 360p video with drawdowns for 5000 tenge per month They work like in the 20th century
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6
Level 7 Local Expert
August 30, 2023
Solved all the problems..easy and fast..
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1
1
Level 10 Local Expert
May 10, 2023
We are customers of Kazaktelecom the Internet is excellent
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2
2
Ф
Level 5 Local Expert
July 25, 2023
Kazaktelecom Internet connection is terrible
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1
Level 6 Local Expert
February 27, 2020
Я живу на ул.Олега Кошевого в частном секторе, хотели провести интернет на телевидение ,но нам отказали, т.к нет какого то провода,контракт оформили на 3 года ,а платить 7000 тенге, после отказа мы поехали опять заключать контракт и оформили с оплатой 5500 тенге, за те же услуги мы платили 8600 тенге, везде ищут дураков неосведомлённых.
5
1
Level 8 Local Expert
October 31, 2022
Очень плохое обслуживание клиентов
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О
Level 4 Local Expert
June 1, 2020
Недавно посетила это место. Была большая очередь, но сотрудники работали быстро и грамотно.
3
2
Level 5 Local Expert
June 17, 2021
It works from 9-00, only 2 operators work instead of 8. The rest of the operators work from 11-00.
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4
Level 16 Local Expert
November 16, 2019
The queue is constantly , the Internet tariff was raised without warning , this is not a partnership . I would like the management to analyze the work of the subscriber department very slowly.In forty-five minutes, 10 people were admitted.I refuse to work with them in favor of more loyal operators.
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11
1
Level 9 Local Expert
February 2, 2022
Pleasant, courteous staff.
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2
2
В
Level 11 Local Expert
July 11, 2022
Long queues, slow service
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3
Level 7 Local Expert
August 14, 2023
Well
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1
2
S
Level 5 Local Expert
November 29, 2019
Сколько не зайдеш очередь. Операторы сидят на компьютерах. На смартфонах. Набирается очередь до тех пор пока клиенты не начинают возмущатся. Может так они работают!)
9
О
Level 2 Local Expert
May 3, 2019
The specialists are not competent, they turned off the megaline service and for 3 months there are receipts with Internet debt. The boss of individuals feeds them with promises. There is no point in calling the hotline either.
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8
2
М
Level 4 Local Expert
July 31, 2023
Good company
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1
2
Level 6 Local Expert
November 27, 2019
I waited a long time for my turn, it was cold in the waiting room, but the friendly service manager, it smoothed the impression a little
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7
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9
Level 2 Local Expert
November 24, 2022
Cool
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2
2
Level 8 Local Expert
December 24, 2019
Месторасположение отличное. А сервис Казахтелекома, как обычно, отстойный:(.
8
Level 3 Local Expert
March 4, 2021
I didn't like everything from the very beginning.
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3
1
Level 11 Local Expert
February 29, 2020
The parking lot is very small. Queues to the operator for several hours.
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7
М
Level 2 Local Expert
September 22, 2019
Дал заявку поменять оператора с Теле 2 на Алтел , прошло 10 дней, до сих пор нет ответа
7
5
Level 2 Local Expert
October 14, 2019
Kazaktelecom's job sucks. They do a bad job.the Internet is slow.
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8
Level 29 Local Expert
November 30, 2019
Landline communication center.Long queues.
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8
N
Level 7 Local Expert
July 11, 2020
Сервис на низком уровне.
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2
Level 13 Local Expert
December 8, 2019
Excellent service, but a monopolist.
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4
2
М
Level 3 Local Expert
November 19, 2019
It takes a long time to serve. A large queue
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7