I'm interested in people still using home phones, the fact that they have the ability to connect to the home Internet is a big plus.
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Олег Олег
Level 12 Local Expert
April 20, 2024
The guys arrived in January, we will get you optics now. Okay, not now, tomorrow, there's no cable. Then they came, they said tomorrow. Then they came again, they said tomorrow, then they came again, they said tomorrow. We arrived three days ago and put the modem on... I say where, there is no cable. They were genuinely surprised and ...... left. I think by autumn, maybe the cable will lead into the house, if the ports remain, and then, by winter, they will be connected... It's a pity that we don't have an alternative..
if you contacted the operator via whatsapp on the Internet or others, then you can go through it without any trouble because you did not need to register.
Standard service is the same service on the part of the customizers. Previously, we worked in pairs, there were no complaints. Everything is fast, clear and clean. No comments right now. The guy conditionally knows what to do, does not have some tools, and only excuses himself. The router cannot support 10 devices at the same time, there are drops and crashes at the modem. I wanted to go into the modem Settings so the adjuster couldn't remember which password. Sadly.
That's what monopoly does. The state has created a monopoly to please the powerful, but the people suffer as always. The Internet is terrible, what is mobile, what is home
I didn't like anything, the service, the Internet is very weak, but they take the road, I immediately refused, the service is not convenient, I didn't think that our Kazakhtelecom to such an extent 🤦♀️
I wanted to connect the Internet, they say that the modem of the device is given, but the operator does not say, but with me another client from some office received the modem of the device
The Internet speed is low. To solve the problem, they wanted to submit a request to replace the old cable with fiber, but alas, the bureaucracy is at the highest level. No one knows who is responsible for what and they play football in a circle.
If this is not the case, write to me or reply to the review.
And I also want to ask, how do you differ from Beeline? Why do the operators work around the clock? And why does the Internet speed, which is initially low, drop even lower every day at 1:00?
I came to refuse, their base is frozen, the next day is Sunday, they do not work...on Monday, there are queues for 3 hours, I can't refuse for 3 days, horror in a word, the workers are good, there is a conder inside
They're a terrible company, they're driving you into debt. Suddenly, a personal account appeared in Almaty with arrears, although I did not even connect there. You have to wait in line for at least 1 hour.
They have a good Internet connection. Speed, etc. Arguing with them means losing right away. There is no customer orientation. The service is slow. Everyone has such boring and unhappy faces.
In my opinion, this Kazakhtelecom should be abolished altogether. And put this area completely in a competitive environment.
You come to their branch in Taraz, take a coupon from a rude man at the entrance, after which you can sleep for 1.5 hours for sure. After (if, of course, you wait), the operator serving you "mumbles" that he cannot help you in any way, you go home with an unresolved problem and with a bunch of negative emotions received from 1)the guy who sits at the entrance; 2) the operator girl who serves you; 3) the head of the department sitting in a separate office opposite the managers, who does not perceive you as a person; 4) a young man who looks like a traffic cop in the past, who is impudent, to put it mildly.
In short, don't ever go there!!! And don't use their products!!! never!!!
Their Internet is bad
, they signed for 3 years, they said that the speed of 500m/bt has already passed a year and there are constant interruptions and you can't watch a movie on TV and everything for 6000tg
Do not connect Kazaktelecom, the Internet is in a deplorable state, constant interruptions.Calling complaining is useless.
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Жанна Байжанова
Level 3 Local Expert
November 1, 2021
The supermarket is a bullet, there are a lot of people - the service is slow. The package includes Altel rooms, and maintenance is only in a month!!! The Soviet Union in action.
I do not advise horror, go there, go here, there is no order, the document that I created back in the beginning of the year was unregistered and I had to go to the archive, the document was found, but for some reason it was later unregistered and I had to mess around again
Monopolists themselves, kazaktelekomovtsy work perfectly, but the prices for communication and the Internet do not let go of the word at all, secondly, the fact that there are constantly huge queues at the main office to disconnect the phone is very alarming. Because of this, it is very difficult to sort out any issues through all this, although as the electronics and the terminal with receipts have been made, everything has become easier. All issues are being resolved. and in principle, very many issues are solved simply by phone by calls to automatic operators
The service is tin, I waited for my turn for 1 hour(((
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Александр Абрамов
Level 11 Local Expert
October 18, 2019
They work disgustingly. The company's policy and the indifference of employees are generally killing. It seems to me that this company has no future. They don't shave for customers.