Unfortunately, it is not a client-oriented company at all. We agreed that the master would come at a certain time, I waited all day, called, wrote, there was no result, the master never arrived, they called in the evening and said that he would be in the morning, I asked early, because I had to go to work, but so far no one has even called. Why is there such a lack of interest in customers, complete lack of respect for another person's time, it is a pity that a house of this level has signed a contract with a company that does not keep a face. I hope you will reconsider your attitude towards customers and their time. Thanks
Complete nonsense, it sucks, you want to enjoy TV or the Internet, pffff does not work, the service is below 0, the call center is 0, God knows what to pay for. It is necessary to refuse services to everyone, maybe my personal opinion will be reflected, I want to file a lawsuit. I'll do it tomorrow
I do not advise anyone to use the services of Kazakhtelecom! Don't get fooled by the services they offer, the service is zero! For your own money, then spend a lump of nerves, I write from my own experience
After the failure on October 17, it is impossible to work with servers abroad! Endless packet loss! The worst provider in the kz! Even beeline doesn't have such problems. at the moment, it is already 30,10,22
Anyway. The building is good. But the service is very, very sad. There are 2 service rooms and 4 tables out of 17 are in operation. Well, as it were. What kind of work can we talk about?
Something started to work badly ! The Internet does not work , you can not get through to the support service , after long attempts to get through , the hack masters came , all without result
Where should I complain, please tell me where such a debt for a month comes from, what kind of nonsense is this, where are your prices going? I'm waiting for an answer from you
They listened well and accepted me. Without any problems or objections. True, they can't help immediately, for some reason it seems as if we are still in the 19th century, we need to write a written statement, wait a few days for the results of their director's approval, and then expect their masters to come home ...
I think it's time to speed it up somehow, because it's all in their hands the same interests, because now they have quite a few competitors.
The queues are very long and the service takes a very long time. But polite. They tolerate boors and scandals. Isn't it easier to recruit operators than to endure daily concerts from people who don't have time to serve😟