I was at the branch on March 21. A pleasant atmosphere, the cameramen girls in a beautiful uniform with national symbols. Dear Shadiyarbek Aruzhan, who is ready to help with any question, thank you very much. The service operator, Ospanova Layla, accepted my request, listened carefully, and suggested all the points. The service is at a high level. Rahmet, Layla, for your competence and speed in completing the task. Nauryz by meiramy kutty bolsyn!
The worst Internet. There are always some debts that employees cannot explain. They independently reconnect the tariff without the subscriber's knowledge and claim that the subscriber did it himself. Now we have discovered that two more extraneous numbers are being fed from us, but Kazaktelecom refused to delete them, offered to switch to another tariff, but you will pay a fine....... which ...... from where ...... it is not clear. Hide
A worthless organization. The most important guard there. Which sometimes gets into the work of the staff, the staff itself can hide important information for pensioners when it comes to paying for services and discounts for this category. I came across it myself, but I knew about the action, but it was not mentioned anywhere. That's how they hide it, but they always remind you about the promotion.
I thank the managers for the quick and high-quality selection of equipment, registration of the application, a pleasant attitude always causes good emotions!👍
I came closer to 13 o'clock. Of the 4 operators, only 1 was accepted. Fortunately, there was only 1 person in front of me (1 was already serviced), so the turn came relatively quickly. The receiving girl was unfriendly, literally every information had to be extracted from her.
The local organization, the level of service is weak, apparently the salary is the same. The quality of Kaztelecom's services is below average, if there is an alternative, it is better to choose something else.
I went there to disconnect from them, because they did not want to provide me with a paid service. Thank you that the employee accepted my application and disconnected within 3 days. Three days later, I received and paid the final payment. I hope there will be no surprises.
The worst Internet provider!!! Service at minus 200%
It is in this branch that there are simply no words, what a horror! They asked us to replace one number with another, in the end they just connected an additional number to us! And at the same time they assure that they have done everything! It's just awful!!! If there was another provider, I would love to switch! Please advise me if anyone knows
I have not yet received a response to my written complaint about unauthorized access to my personal account and data changes!And it has already been much more than the promised 10 days!I hope they know the Law on the consideration of complaints and applications!??? A written statement entails an identical response within the time limits prescribed by law!!!