Maps • Ust‑Kamenogorsk • Telecommunication companies

Kazakhtelecom

Rating 1.5
Closed until 9:00 AM
Oskemen, Qazaqstan Street, 67

Add photo or video

Address

Oskemen, Qazaqstan Street, 67
Show entrances
Directions

Contacts

Центр поддержки потребителей
160
Show phone

Business hours

All affiliates

Features

Wi-Fi
Ramp
Wheelchair accessible:Partially available
Payment method:postpay, cash, payment by card, cashless payment, online
Panorama
Rating 1.5
204 ratings
Rate this place

63 reviews

Level 2 Local Expert
October 30
To turn off the Internet due to poor quality, regular disconnection and low speed, I had to go through a hundred circles of hell. Then, fraudulently (they said that the wire was outdated), they connected the landline phone via a modem, when they realized this, they told them to remove it, since they occupied the outlet and additional electricity consumption. They said they can't do anything anymore. Now it's time to turn off the landline phone, they make you pay 1000 tenge for disconnecting, otherwise they won't turn it off! What kind of blackmail is this? I also had to pay for 5 days, so they will arrive within 5 days. I'm talking about the fact and you'll count it later! No, they don't apply until you pay! You connect the phone, you pay, you turn it off, you pay too! They're dragging their time out on purpose! Terrible organization, terrible service!
See original · Русский
К
Level 2 Local Expert
November 4
The Internet was not bad - you have to be objective, but the termination of the contract took almost 6 months, the specialist initially did not explain that it was possible to hand over the equipment through the 3rd person, and apply for termination via Whatsapp, she constantly insisted that we personally come to the Kazakhtelecom office, the online application was constantly rejected, the sixth month after after the proceedings, they told me that it was possible not to personally come 1,500 km away and apply for a watsap, an additional one was removed.money for an incomplete period of use of the equipment / tariff and accrual for the current month not from the date of transfer of the equipment, but from the date of the application for termination, that is, the equipment is already on their side, the service is not provided)), but pay the tariff. In general, the impressions are so-so.
See original · Русский
Level 8 Local Expert
November 6
Well, since I don't have a home phone at the moment, but Kazakhtelecom I still like the girls are all friendly, what should I ask they will always answer you
See original · Русский