There are very few minutes on the city numbers, there is no limit on the asset. Although I need to call my parents or other organizations, there are city numbers everywhere. No minutes what to do? Previously, on the contrary, there was an unlimited limit on city numbers for a whole month, and now they have done it on the asset and on other numbers. Although Tele2, altel unlimited has remained, but it is the city numbers that have become less and less
Everything is terrible, the service, the staff, the Internet connection, well, just the technicians tell something about twisting the speed on the Internet, you just cause darkness to break the lines for a week they searched and did not fix it
Disgusting. They can't hold a home phone for 3 years. A pole can be stuck to the house itself in half a meter, but there is no phone to hold. They shove their Altel at everyone for a crazy tariff. And in general, why do I live in the private sector have to pay the same amount for tariffs at a speed of 8 as they pay with fiber at a speed of 200. Kazaktelecom sharazhkina office
I call the number, the operator of the girl does not know how to conduct a dialogue with the client at all, she did not solve the problem for me. I'm calling back, it resets. I told her to call 165, but the operator didn't answer me either. Solve my Internet problem. How to switch to a more expensive tariff is the first, but to provide normal Internet for the money that I pay, so no one wants to answer the norms. The service sucks!
We live in the 21st century, but customers are treated like in the 19th century. Never before has it been possible to solve the problem at a time, at least 2 calls should be made🙃
I cannot advise anyone to use the services of this company, because I myself dream of giving them up, but alas, the contract is for 3 years. To summarize, Kazakhtelecom is the bottom.
Incompetent. You are applying for high-speed Internet and TV connection. After long waits and redirects from one to the other, they declare that there is no technical possibility in your house, fiber optic is not carried out, although it is carried out in the entrance of a high-rise building from neighbors. People began to abandon landline phones en masse. By the time you get through to the services, you will listen to advertisements that are completely unnecessary to me a hundred times, which you can learn by heart. Kazakhtelecom's subsidiary (and, accordingly, the founders) withdraw billions on the commission for payments. And a bunch of "services"...