We constantly receive parcels from AliExpress from them. The manager at the parcel distribution is always pleasant and will carefully tell you what you need
They don't know how to work at all. I simply returned the parcel that was sent, they promised to do it. As a result, it hung on their site, it is not clear where to be at all. I wrote to the wanted list, but in the end it turns out they sent it on and gave it away. I lost money because of this. All this lasted 2 months.
There is always a queue, only 2 cashiers work, sometimes you have to wait in line for 40-60 minutes to make a payment in 2 minutes. To work with corporate clients, you can also allocate a separate cash register.
It has become very convenient to pick up parcels lately, Kazpost well done!!! I have never had any problems, although I often order goods from online stores!