I want to thank you and leave a positive and even the best feedback about this branch of Kazpost, at Abai 48. Samal Termizieva, the chief specialist, is always very friendly, responsive, always tells you how best to arrange and send. He always makes everything out correctly and correctly. All parcels are delivered on time! At this branch, I am constantly sending parcels, and I really like everything. The queue is very rare, because the service is fast and high-quality.
A small branch in the city center, I came on a weekday morning, there were few people, there was only one employee, he served quickly. I sent the package, it took only 10 minutes.
A terrible post office, dirt, slow service, and it does not depend on employees, it's just the age of digitalization and computerization. The registration takes sooooo long. Kazpost has billions of turnover, and the premises are antediluvian!
I've never met a worse staff.
It is in vain that Ozon cooperates with this organization. Illiterate people work who have established their own rules, do not monitor the status of the order, as a result, the parcel lay for half a month with the status on the way when the shelf life expired, and when I contacted ozone support, the status was changed, but they did not want to issue it by track number. I sincerely don't want anyone to mess with this place.
Insanely long service. People are gathering and sitting, and they are dying in the back room. After that, not everyone is served, because it closes in 5 minutes. 3 booths for receiving citizens and a room for receiving parcels. It works for a maximum of 2 people. The proof that 20 people were standing on a working day waiting for their pension is.
There are different comments, from good and not so good. In turn, I will say that I often come here, pay for utilities, receive and send parcels. I like everything. The professionalism of the operators behind the windows. Short, clear, and to the point. They deliver parcels promptly and serve customers quickly. You stay in line for 10 minutes at most. So maybe my opinion is subjective, but those who write bad reviews would like to contact you!! Have patience. start from the beginning with yourself, cultivate a respectful attitude towards other people.! where does so much bile come from, stop criticizing everything around.! And you girls are just great, I rate your work at 10!! (out of 10)
The post office has proven itself on the good side. They serve calmly, the girls are all attentive! The product is stored well, there were no complaints!