The girls are great, everyone is polite, courteous, the parcels arrive on time, they are delivered at the post office without delay, everything is perfect 👌
It's disgusting, just awful. It was slow, dirty, everything was littered, the staff kept jumping from computer to computer, people behind them from window to window. They constantly ask each other where to poke at the monitor.
Kazpost is like an ordinary kazpost, but I feel sorry for the people working there, the situation there is not very cold, damp, the lighting is not very dim somehow, sometimes the program freezes, and the fact that you waited 20-30 minutes, for a smart one...
Here, time has stopped at the level of the 80s!!!! It's like from my distant childhood. The entrance doors are the same. The walls are scuffed. Telephone and computer wires dangle under the feet of workers. I wanted to help them fix the wires, but they did it themselves with duct tape.
As always, there are a lot of people, they serve quickly and well. No one is complaining.
The work of the post office is disgusting. The parcel was received by them on 06/19.23g. For 2 days it hung in the air until they started calling 1499. Within half an hour, we receive an SMS that we can pick up. Knowing without SMS that the parcel is in their possession, we cannot pick it up.
It takes an awfully long time to give out parcels, they constantly lose them. Several times they gave out a parcel addressed to another address and another person altogether
It's disgusting. How can you mock people like that? There are mostly pensioners - elderly people, there are few seats. One post office for the entire 20th and 7th microdistricts. These are tens of thousands of people. The room is like after the war, ugh, there are no words in my mouth - only mats. I just don't know how the department's employees exist there. It is necessary to contact the akimat.
Wow! The staff is disgusting! It is impossible to receive parcels, sorting in my opinion does not work at all, no matter how you go in, they drink tea like that, they do not give any answers to questions. For a month(!) I can not receive the parcel, it is marked at the delivery address and as a result it is not there, they said go to Lenin. I went there - they're sending me back! What kind of mockery is this??!
Of course, it is surprising that the Kazpost office in the 20th microdistrict was closed, now the whole 20th has to go to the 7th microdistrict. The schedule is not very convenient, they work from 9 to 18:00, like most organizations. Saturday and Sunday are days off. I get there only on Friday after work. Very inconvenient!
As a building or a room, it certainly leaves much to be desired. But the workers here are excellent, and this is very important right now. Receive or send a parcel, transfer - everything is fast and high-quality!
Hello, we changed our mind about sending the parcel, because we found a faster delivery in 6 days and not in 30 days as we were offered at the post office. They gave us the parcel and did not refund the money. They explained what went through the cashier, why lie? You can make a refund on request everywhere. Maybe we're not the only ones?
The office phone is always busy!!!!!I wanted to know if the parcel had arrived from Kostanay, I couldn't get through all day, it seems that the phone is being turned off on purpose Dear kaz mail, take control and this is not the first time.
A real madhouse. People have been gathered from half of the city, who stand in line for hours. I came twice for some 200 gram parcel and this was at the time when such a situation was announced. Ten people in the interior of the post office and twenty outside in this cold.
The staff are doing well, they are trying, the girls are just bees, despite the fact that sometimes they have to face physical difficulties, the girls do everything in time, and even despite some visitors with "cotton-imperial" habits, the staff does not change their professionalism.
It is also a post office in Africa. Everything is long and tedious, like in slow motion of a Tarkovsky film. ONE consolation is that queues are not always wild, after the 20th numbers there is usually free
The horror is like in all cards, computers are at the level of accounts, workers are only to be regretted, repairs were in the 90s, stuffy, scary and unclean.
I have written a hundred times and I remain in my opinion - the separation is frozen in time, civilization somehow passes by. As it was squalor 50 years ago, so it remains
The girls are super, they have never let you down, they found all the parcels, invited you to visit if necessary, convenient Parking, there is a check-in for wheelchair users.
I want the old days, but not so much there are no parking spaces in the departments, there are no payment methods through the postterminal, and I want to say that the people have moved to the fifth level and you are on the second and in the end make repairs, one thing pleases the parcels go away come whole
The girls work with the help of a client, when receiving parcels, the wrong phone number was specified, they found the home phone number and reported. That parcels have been received in my name and they can be picked up Thanks to them for their work!!!
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Александр
Level 11 Local Expert
December 29, 2021
It's bad, it's terrible.... Savdep in 2021, kazpost will close its branches!!!