We WERE DECEIVED! I do not exclude that purposefully. First: I told you to send it by parcel, and then at the end when you pay and nothing changes, it turned out that it was a parcel! Which costs almost TWICE as MUCH!!! And this is a minute more expensive by 9 thousand tenge!
And then the second thing: at the very end they tell me to pay in cash. When I said payment by card from the very beginning of registration. This is also irreversible, only in cash or to reissue everything!!! It also deprived me of a cashback of about 2 thousand tenge! And so everything would be fine, the queue is small, the man helps to distribute people.
As everywhere in Kazpost, this branch is a mess! The last time I was there, not a single window worked at all. There was only one cashier who worked, received in the room for the delivery of parcels. Everyone was there! And payment of receipts, and letters, and parcels! The horror! There are 20 people in the queue.... If it were not necessary, I would have bypassed Kazpost altogether and never entered it!
It seems to be the busiest post office. A long queue, service is lame, the base or system is constantly hanging, as they say. The staff is probably very tired of the large flow of people. There is no electronic queue, it doesn't seem to work.
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Daiana Mus
Level 7 Local Expert
October 23
Everything is fine, everything is whole, but the queue kills and there is no respect when I stand in line, some people bypass the queue and stay there for 30 minutes, please figure OUT WHERE THE AA QUEUE IS?
A classic post office, too bad there is no parcel supermarket.
By the end of 21 years, one of the inner rooms was equipped for a supermarket. But when making out, they forgot the very concept of the word "supermarket" and that it works without lunch, in shifts. So, I ran into my hour-long lunch break, I learned from the guard that the supermarket boss decides for herself when and how long lunch is. And he can't ask because he's afraid of her. In general, we are all people and sometimes the stomach starts to burn unbearably, but the impression of the visit was as unpleasant as possible, not because the person went to have a snack, but because an adult ill-mannered lady sat and yelled from her office, instead of going out and announcing the break time.
PS A girl with an absolutely calm child we were served immediately.
It's terrible, disgusting, the staff is rude, especially the woman who issues parcels, one disappointment, the cash register only works one, the guard fumes, how can you work like this??? Shame on you!!!!
how badly they work, one cashier, the queue is huge, you have to wait at least 30-60 minutes to pick up the parcel. and there is always one cashier, correct, it is impossible.
Mail is like mail. The staff is sometimes late, which is why it doesn't open on time. But they can close in front of their noses as required by the regulations
There are a lot of workers, but it's not clear how long to wait, they walk by themselves, then they come and say that it turns out they forgot about my stepson... They can't find the package for 3 days ...They don't take phones
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vse OK.net
Level 6 Local Expert
May 29, 2022
The eternal queue, they work slowly, it sucks in general