The service is just terrible. I usually order parcels from the Temu app to the central post office, I go there and it takes me a maximum of 5-7 minutes to pick up the parcel, I show them the track number and they bring me the parcel in a minute, and this time I ordered to post office number 6, I went there and the stench is terrible. I show her the track number, and she tells me that I need to log in to the app, go to your orders, click track the order and it will show which cell the package is in, I did as she said, showed her the phone and she says that the order is in drawer number 124. I looked in this drawer there is 1 package there, I took this package and brought it to her and she says that it is the wrong package and that I took it from the wrong box. Then it turned out that my package was lying next to her. She just stood there and argued with me for half an hour that I had done something wrong.
Terrible, rude service. Two people are sitting, and one is working and barely moving. Why are there three windows if only one is working? Change the staff, it's something!
The branches of Kazpost JSC are the flagship of postal delivery, it must be admitted. It is convenient that in Kazpost you can use all kinds of payment services, the staff is very attentive, they try to work very quickly. I always use the services of Kazpost JSC.
Mail is, of course, always a burden; but this item is generally something. They are accepted in one window at the speed of the slowest turtle, but when they have to go home, then a miracle of service speed happens: four people can be released in 6 minutes. Miracles and nothing more!
Queues, they are sitting, clicking something on the computer, you say that there are more and more people, maybe you will start working with people? They click and work a little less
Only THE CONS
- the queue is alive (in the age of computerization)
- officially there are 3 windows, but only one (rarely two) accepts payment
- the attitude of visitors (extremely arrogant)
- delivery of parcels long waiting (can not be found)
- a relic of the scoop