The building is old, needs renovation. The employees are polite, attentive and responsive. The building is 2*, the staff is 5*. Total 7*. The arithmetic mean is 3.5*. Rounding up according to the rules of mathematics, we get 4 *!
It turns out that a registered letter has arrived in my name. It was in this department for a month and no one even called and reported. They called only from the city of Almaty, as they received a letter with a refund, they wanted to find out the reason. And our people couldn't even make a phone call.