Unorganized, always waiting in line for a while, waiting every time Come to this post office, parking space is like parking on the end of earth where is no civilization, need submarine to park with such offroad deep huge puddles.
Kazpost employees are very nice and responsive women.
There has not been a single scandal or misunderstanding in this post for many years.
The problem is solved quickly and politely
Due to the lack of employees, the department is working very poorly, the entrance to the building is terrible, the workers practically do not work, 2 times the registered letter went back, because they simply "forgot" to bring it
Compared to other Kazpost offices, the service is very fast. I've never seen a queue. One of the disadvantages is working until 18:00. At least 30 minutes longer.
Terrible service, three parcels were sent, with the index of this mail, one parcel came to this mail, two to another place, no one can explain anything. Lunch is not indicated on the sign, but in fact lunch is from 13 to 14. Saturday, Sunday is a day off, how can you get to the post office if many people have the same work schedule. As it was, the staff does not work with people, in the service sector, but serves some kind of punishment, and completely free of charge, there is absolutely no service.
The operators are frowning, looking at the enemy. It is difficult to get an answer, apparently incompetent in some matters. They picked it up from the street.
The post office does not deliver letters, I am disabled in 2 groups, I cannot walk, I cannot get them to bring me letters, I have been waiting for 2 weeks
I came to receive the parcels, one worked, the second had a sign, after a while, they changed.One went to lunch, and the other to serve.Not only do they work very slowly, creating constant queues, in short, I spent exactly 1 hour to get 4 parcels from China!
The most disgusting department. I spend at least an hour here regularly, sometimes more. The service is slow. It's dirty. They made repairs - one name. They whitewashed the walls and that's it. Holes in the floor. It's just unpleasant to be here. The staff is constantly changing. I've been coming here for work for 2 years. 6 operators have been replaced. And everyone is getting used to it for now...
The operators work very slowly. During the quarantine period, I applied to open a card and take a 20-digit number, they served for a very long time. I had to wait for the room for almost an hour. This is despite the fact that the operator saw that I came with a baby. It was very hot, the air conditioner was not working in the room. I began to resent waiting so long. Then the operator called someone and the number came right away. Or she could not have brought it to this, but when she saw a client with a small child, she immediately called and gave out a number. In banks, 20-digit numbers are issued immediately. Kazpost would do well to learn from banks in the organization of the service.
The mobile phone number listed on the Internet is incorrect. The woman picks up the phone and says that she has nothing to do with Kazpost.
No one takes a landline phone number at all.
In general, the service is disgusting.
They serve well, explain everything, but one thing is bad, you can't check the goods. Many people buy from the online store, they send by mail and a lot of scammers divorced, they send the wrong product that you order back, you don't get through to them after receiving it and they use it. We can figure something out with these clients. It's just that a lot of people are being deceived. Thank you in advance
The standard branch of Kazpost, the service is quite good, but only during working hours, and the work schedule is very inconvenient. There is no repair. Everything killed
There is no appropriate small package for sending a small parcel.I had to stuff it with crumpled newspapers. I sent the chocolate, I wanted it to come in one piece, but it won't work in a soft cellophane package