The mail works terribly. I walked for four days to receive the package. The room is full of people, they give out parcels for a very long time, you have to wait at least an hour and a half. One person is serving, but there are elderly people waiting with young children. Awful.
Huge queues for parcels.The staff is nervous and rude.In connection with the expanding offers of Internet sites and an increase in the flow of parcels, maybe it makes sense to reconsider the work of post offices to modernize them?
Queues are stable, there is no payment by card, only in cash, they refer to malfunctions of the posh terminal. The ATM in the post office is systematically faulty. To send a parcel, you need to be in time before 17:00h..For those working on a schedule from 8 to 17, when can I get there?
When delivering parcels, there are also queues, + they close for collection at 17:00. In summer it is stuffy, the air conditioner does not work well. In general, this organization is able to spoil the mood, make you angry because parcels are also lost, and there is nothing to do there without cash... yes, there are also no packing boxes for sending parcels regularly. Going to the post office is a spoiled day ...
It's time to meet modern trends. Only Kazpost and public transport are lagging behind.
Terrible service in terms of creating an eternal queue. They are working very slowly. It seems that there is no sorting itself in the sorting of parcels. They can't find anything the first time. I wish you to improve the quality of service
Recently, repairs were done here, a parcel hypermarket was created. The repair is not felt, the room is small, there are often queues and there is nothing to breathe. A breeding ground for viruses. An unpleasant room
Responsive employees, courteous service, only the tightness of the room and the resulting inconveniences do not fully evaluate the work of postal workers.
The service is terrible, the staff is rude, the working time is not clear, it seems to be written on the schedule until 18:00, but in fact payments are not accepted at 17:00, but what if you work until 17:00
Neither where it is indicated, the lunch time is neither on the website nor on the door. The door to the post office is open, but at the same time there is no one and from the far room they shout that they have lunch
Rude workers , they do not understand what they are, the general mess in the company, the call center has no connection with the branches , the monopolist in the field of international shipments has no choice ( but they carry stably , and thank you for that !
The post office is like a post office, the queue is five hundred kilometers, the room itself is gloomy, the workers are angry, well, everything is as it should be, I came by car to get up where,
The most terrible mail service, 0/10, the staff does not know how to communicate with people, you come in, and their faces look like I killed their relative, they said the order was issued before 17:00, and the time was 16:50, in the end they did not give the order, pushed me away like an animal, so they also worked without masks, Something has to be done with this staff, they don't work for free after all.
The staff is rude. They don't really answer the questions. There are always crowds of people. If you don't come, they don't have a change. There is no payment card.
Terrible staff. No respect at all. They talk rudely, as if they work for free or under duress.
How many times have I been, it's always like this. The Kazakh girl who sends parcels does not know how to work with clients at all. She's always not happy. He answers rudely.
Assalaumagaleikum is a very high quality of Service employee at the cash register apai is a person who serves for the people
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Level 4 Local Expert
December 30, 2021
Hello, the employees at the post office are polite and positive.
I always visit when I am notified of the receipt of mail.
There is now a kind, polite employee of Natasha.
She left this world.
They only accept cash. In 2020. At least it's not shells. The ATM on the territory is empty. Money is accepted only until 17.00 and then the cashier closes. If there was a way, the sender would never have contacted Kazpost. Promise not to deal with them again.
Terrible post office, poor service, they can't give you information normally, but they gather for lunch almost an hour before lunch and the eternal problem of the Internet not working.
After the repair, it's generally great! Most of all, I liked the fact that you need to search for goods yourself in the parcel receipt department-it's very convenient.
Well, I can't really say anything here because I haven't sat in line more than once)))she came, took the parcel and left, even there was such a thing that they called themselves and asked to pick up the lost parcel...the girls work there in good faith.
Closed. They say lunch is from 13:00 to 14:00, but there is no place to write about it. I had to wait in the heat . At least they would have warned on the website that there is a lunch break.