The staff is polite. It's convenient, near the house, it's a pity that it works until 18:00. They would have extended it at least until 18-30. Otherwise, we don't have time to get home from work to pick up the parcel.
Responsive and patient staff, clear advice. The main thing is to remember that we ourselves should be polite, then in return, most likely, we will also receive politeness! Thanks!
09/14/2023 I sent 3 parcels to different countries. The operator entered the phone numbers incorrectly in the 2nd window. To my remark that she made a mistake and asked to fix it, the answer was that she did everything right, the program mixed up the numbers and nothing could be done. Moreover, she checked all the data with me, the phone numbers were indicated on the parcels, it was just necessary to write them off. One number is filled in correctly, and something went wrong with the other two employees - the number of digits matches, but they are entered randomly, as desired.
I asked several times to correct it, showed the numbers on the parcel and in the printed form, and in response I heard a boorish "I entered everything correctly, you don't understand that."
I do not wish anything good for such a disregard for the work that feeds these indifferent employees and for customers who wait an hour for their turn.