Queuing constantly , the coupon issuing machine is either tripping or not working , they serve a teaspoon per hour , the post office is probably the place where you don 't really want to go , but when you have to be ready to sit for at least 2 hours , even if there won 't be many people , the women who are at the checkout or as it is correctly called will walk back and forth , plus, there are a lot of these windows , but there are always two people and they are constantly dissatisfied with something . Each visit spoils the mood , the quality of service is disgusting , only the receipt of parcels is pleasing .
The service at Kazpost is terrible, I haven't been there for several years, but nothing changes. Very "polite" girls are sitting and they serve very "quickly"! We came to change the currency, the rate was 4.8 on the site, while I was undergoing surgery, the rate managed to change twice. Today the same situation is on the site, one course is on the scoreboard is completely different, it was conducted at a completely different rate. It seems that we live in the 21st century, but it feels like I got into the Soviet department…
This is horror, not mail.there are a lot of windows, as a rule, one window works, they always follow each other, sometimes with mugs, then with spoons, you sit there for a hundred years waiting until the turn comes, you won't get it all out
They did well, beautifully, for a small town, the attitude towards people : as in the children's film the last hero, when they went to the kikimores to the post office, one-on-one relationships already *** these young ladies get an uncontrollable desire, they also cheat
A complete loss, if I may say so. Out of almost a dozen ticket offices, only 1-2 are working. Cashiers are aggressive, except for those who are on an internship. Although they usually don't stay long, and they probably change every month. The mayor accepted many complaints, promised to fix everything, even introduced a new head of the post office. Which was assigned the responsibility of correcting the current situation. And, of course, she committed herself to it. But it would be more surprising if it really happened that way... But so far there is not even a hint...
There are constant queues in the parcel department, and large ones at that. What kind of distance can be maintained if the room is small? There is one manager working on the issue. I wanted to send a parcel in another department, but they didn't accept it because there was an empty space in the box. How can you pack your parcel in a standard box if one box does not include things, because the box is small, and there is free space in another larger box. I had to shove bags and paper. In general, I do not like the work of the post office
It can be said that of the two urban institutions, the post office and the hospital, the post office began to improve the quality of public services. A lot of people receive parcels from China. I would like to note the great progress in the quality of service in the parcel delivery office.
The sorting work is disgusting for three to four days after it is sent from Kostanay, they do not send SMS, the staff pile on top of each other, it is impossible to contact the head of the department, it is not always in place, because of them our work is worth it, as working tools come 🥴
When sending a letter, I was faced with the fact that everyone is working for a very long time, in one window, although there is a free operator nearby, but they have a narrow line of work, a decent queue is accumulating. It is necessary to take a differentiated approach to performing various operations
There are constant queues at the checkout, only one window is open. Cashiers are constantly changing and the new ones do not know what to do and how to work. Therefore, they serve well for a very long time.
I've been sitting in line since 10:20 a.m. the service for two people took an hour and it's not over yet, so the operator also snaps at me, doesn't say a word, screams,
Out of 5 operators, 1 or 2 are working and are in place. People are nervous.
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Дядя Жан
Level 9 Local Expert
December 22, 2019
Seven windows. Only two are working. Cashier operators are constantly walking around the hall. They don't work well. With such work, you can close kazpost