They let me go quickly, if they don't explain anything clearly, everything is fine 👍 I took my mother's parcel, she is happy 😃 a separate respect to tateshka from the guard, well done too!
The nicest branch of Kazpost))) these lovely women who read barcodes with a businesslike look and give out parcels cause so much emotion and pride in all women who contribute to the development of society)
They communicate in a brazen way, one said one amount, which is written by the way, and the other took another amount from the card and I found it already at home. And you can't get through to the numbers, none of the numbers that are listed on the site are working.
Well done girls, I was served politely today at 18:05 🤗 they didn't even tell us our working time was over, you're all well done 🫶🏻 I really liked it 🫰🏻
It's a good department, but sometimes the system has long queues and you have to wait a long time. This all has a negative effect on customers. The manager's service to the girls is good.
Kazpost's terrible service. The newsletter message arrived at lunch on 12/30. Without notifying how long the branch is open. As a result, several customers gathered at the closed doors of the branch. The phone number of the call center is not listed anywhere on the doors. Customer orientation at
A modern post office. Everything is organized according to the principle of "No queues". If you need to receive a package. You just go to the shelves. Find your parcel by the number of the rack and section (they come to you in SMS), then go to the checkout terminal. There it is conducted through the system and quietly without waiting in line and with minimal time...Voila, you have the package.
The worst branch, the employees don't know how to talk at all, you're welcome to them in response, do you hear? I will give you advice not to send parcels through Kaz mail, we sent 2 parcels in one day, one came, I call and ask where 2 parcels are on the road...
In general, everything is fine, but as others write, the working time until 18:00 is sooo inconvenient, and even earlier it was possible to pick up parcels with a birth certificate, and now I pick up the parcel myself, because my son is 12...
The parcel supermarket inside is very convenient. It's just an amazing place. The staff itself is polite, always ready to help with everything. Also, when sending a parcel, everything will also be explained and prompted
We wanted to use the Western United service.We faced incompetence and rudeness of a kazpost employee and spent several days instead of 1 hour, which was very significant for us who came to Astana for a few days.
I was at this branch today, there was a very beautiful girl at the reception.
But there is just a terrible specialist sitting at the checkout, he does not explain anything, he said a link to identification would come, so there is no such link.
Because of such specialists, I will have to visit the department again with a small child.
The staff of the girls are all cultured and very polite. Especially where you send the parcel and where you receive it, they even often help you find the parcel, thank you very much for their attention
For some reason there are no postcards with Kazakhstan in the post office/Astana and other colorful places, it's strange, because we didn't find them at the airport either..
Kazpost is at Kuishi Din's address, sending mail here on a first-come, first-served basis. if you are in a hurry, it is better not to stand in line. And by the way, payment in cash or by card, there is no qr transfer. The staff is friendly in principle, they will help you.
In order to send one paper letter, it is better not to have a postman who could wait for hours to call a courier from home. It is much more profitable to build with an indriver.
The staff is important, they communicate rudely with people, if they don't want to work, why do they take the place, give it to others who will conscientiously do their job
I received all the parcels very quickly. I just couldn't do it alone. So the staff stayed to help find it, even looked at the cameras and eventually found it! Thank you very much!
A normal department. However, there are some not very polite specialists. One woman bent over sending an envelope to the USA 11000, sat down with another - 3800 came out.
The best mail, no queues for you, no boorish employees, just a fairy tale, and the parcel supermarket just van love found it himself, took it and only peeped at the checkout