A very necessary institution for milking the city. But, there are many nuances. They work from 9.00 to 18.00, lunch from 13.00 to 14.00, Saturday and Sunday are closed. Parcels are issued only upon a personal visit with the presentation of a personal identity. Some departments have very rude and lazy employees. And with such a work schedule, what about those people who work at a high-security enterprise? When should they pick up their parcels? Is Kazpost a state-owned enterprise? So what? There are government agencies that work on a shift schedule and provide their services to people around the clock. Kazpost does not have to work for days, well, at least until 7 p.m., and with a "floating" lunch.
The work is well organized. The employees are polite. I am very grateful, everything was quickly and accurately resolved on my issue. We also came for the parcel, the service is fast. It's clean and very cozy. I highly recommend it
Let's say not very much.Recently I was faced with sending a parcel, upon return.IE.I received a marriage, sent it back and.....2 weeks have passed, I called the company that was supposed to send a replacement, found out the package was at the wrong address.Our mail was sent to the wrong index, I went to find out, they replied that there was no error.After 30 minutes, I was at the main post office on Pushkin, they said that the address had been corrected at the post office 30 minutes ago.A month later, I got a replacement after all.In short, you will not get the truth, the service is on 2, what is there at the post office (except for the woman in the first window on the left, she is very polite), what is on the main one, they are nervous, they do not explain anything and still deceive, I found out about the correction on Pushkin, while I was going there they corrected the address.Waiting time...people don't wait in line, they leave, I saw it myself while I was dealing with the package.The issue is for 5!The location is convenient!
I didn't like to come here before. There are queues all the time, hence the nerves, swearing, stuffiness. But they are great! It's getting better every year. They make repairs, add specialists, improve the service. I'm just glad. Keep it up !
The service is good. The location is great. The staff is friendly. The waiting time is a bit lame, since there are only 2 people and at the peak of the influx of customers, they do not keep up with everyone.
It's actually something odd. The staff does not care about the client, they solve their issues in their presence. Dirt and cobwebs. You'd think they wouldn't go through the central doors.
The nearest post office to the house. Friendly staff, but of course there is not enough electronic queue. Sometimes they have to sit in line for an hour for the sake of a parcel, the receipt of which is at most 5-10 minutes, because everyone is in the same queue and those who pay for it.services, those who receive pensions, and others.
Visiting Post Office 9 requires a lot of patience!
There is no electronic queue, 1 operator, hourly waiting time!!!
No desire to come again!!!
Administration, take action!
Sooo slow service, there are not enough operators. And those that are barely moving. The service is at the lower level, the database is constantly down.