The village of Atameken is the most terrible post office, since it is not when there is no workplace, from 12 o'clock I waited, I called 1499, an employee said at work, when they were told that there was no one and the door was locked, they said they would open now, waited until 18 o'clock and did not open, and the calls are paid, wait, we will clarify every 2 hours As a result, I haven't been able to pick up the parcel for 2 weeks now because they can't decide where to give it to me , because I have such employees who can't sit at their workplace . What do you pay them for ?
Disgusting service at satpayev 50 Pavlodar. 33 windows as they say, one/two work. As a result, they closed the window in front of their noses and left for lunch. We waited for almost an hour. Go on a break, no one is against it, but leave someone in your place
As always, to clear the parcel, the application does not work. I have to go to the post office. Five days ago, I cleared the parcel at the branch and paid the brokerage fees. An SMS from 1499 arrives today - pay the customs duty and brokerage services.
Salem to everyone. Convenient parking. I came in, asked, and everything was explained clearly. No problem, I left happy and informed. If you have any questions, please contact them only.
The post office. The most common mail, slow managers, a braking system with expensive computers. When you come here, be ready to lose at least half an hour of your life
I sent the parcel to Almaty on 07/22/24. today on 07/29. there is no tracking by track code. The package has been lying somewhere for a week. from Pavlodar, Kataev's department is 140013. why enter a track code if the system is not working?? or are the employees negligent about their work!! ??
There are no complaints about the department itself, but the lady who sits on the left is some kind of nightmare.
It feels like someone is coming to her house for a package:Unhappy all the time.You ask a question, she answers looking at her phone, as if doing a favor.
Who is she?
SHE WORKS AT THE POST OFFICE!!!
Do I have to fall on my knees in front of her to get a package?!!!
Here I will get all the packages and change the compartment.
And more. I recently wrote a review, you deleted it!!!
What, you need to write to your superiors?!
Easily!
I picked up the parcel, everything is fast and convenient, there is no queue, if you need to pick it up quickly, it's for sure to them, I haven't used the mail for a long time, I went this time, I really liked it.
One of the business cards of Pavlodar, the city center. Previously, in early childhood, they ordered all sorts of models there through the "Goods by mail"...
In general, a normal post office, there are always some screams and scandals, but mostly it's because people are stupid and not in the course of digitalization, but well, my favorite, attempts to get a parcel for a friend of a person by a photo of his ID.
Stuffy, eternal queues, in a word, mail) and there are no more nareaaniy)
So much time has passed since the collapse, but our kazpost is like a huge turtle slowly crawling towards the future, we need to change something. The salary of the post office staff, believe me, I know it's so small that I want to voice obscene words, but education does not allow 😕change the train will not wait for you (Kazpost) for a long time
I pay for my father's services there every month. It's a complete mess. The father comes from the landfill, he should not be charged for the receipt. As if not so. More often than not, you have to prove it. Although they themselves admit that they know it. Well, there is a complete zero with the service: people are cattle to them. There's no other way to say it. Very, very sorry..
The offices around the city were closed to receive parcels. You can only get 50 Satpayev. The opening hours were changed during the pandemic, but with its end, everything remained the same. On weekdays, it is impossible for a working person to get in. Because at 9 you are already at work, and at 6 you are on your way from work. I think that such an organization's schedule should be built for the convenience of customers and cover a longer period of time, this can be achieved by increasing the staff for shift work. Also, there are few cash registers, and innovations with the prohibition of entry into the supermarket of parcels only aggravated the inconvenience (both to customers and employees) In addition, I witnessed when parcels intended for one person partially ended up in a supermarket, partially in a postamate. And finding out these circumstances took up the time of those waiting in line. This means that logistics is not working well. The little things after which you want to minimize the appeal to this organization.
There are many good and responsible people working here. Most of those I come across to receive mail services are such (especially when sending letters and parcels). Of course, sometimes there are cases."..what was that???"but there is an internal control service for this.
Often the terminal is broken to receive a receipt with the track number of the parcel to receive it by number. Only one employee works. The employee did well and tried to let people go quickly
I often pick up parcels from here, it used to be much more convenient, I came, took the coupon, found the parcel, came to the checkout, now there are constant queues while two workers are looking for parcels, a crowd forms, on Saturday the machine that prints the coupon broke down as a result, a queue of at least 10 people formed and increased.The schedule of work is from Monday to Saturday, Saturday is a shortened day.
They discuss for a long time how sleepy people wander around at 11 o'clock in the day, and they say to work at such a pace. Either they worked all night, or they drank, or it wasn't their job at all.
I haven't been to kaz for a long time.by mail.A lot has changed, only for the better.I came to get it.the package, and there. everything is.so.simple.and quickly, I didn't even expect it myself.Excellent service.The staff is polite.What do you say, well done
The service of receiving parcels is very convenient, both postomats and cells. But the postomats would like to work 24/7. The cashier's work is disgusting. There are many ticket offices, but one or two serve. You can sit in line for an hour. It is necessary to improve the operation of cash registers.
Very poor service!
I had to pay the tax.
There were 6 people ahead of me on taxes.1 person paid for 40 minutes.There are few cashiers, although it was after lunch.I went to another post office, to the tax office.they were served quickly.
To Satpayev post office 👎
I used only the services of a parcel supermarket-there were never any problems. Quickly went in-found-beeped-out. The girls at the checkout are polite, they will always explain and answer your questions
We were politely met at the reception. They gave me a consultation. I sent the emails quickly and without any problems.
Despite the fact that the intern accepted the letters, the quality of the service provided is very high
I don't even want to put up stars. Terribly long service. You can sit and wait in line for an hour. Unfortunately, this is most likely the norm there. I came to pay the state duty. I didn't wait in line.