I liked everything. There are three windows: parcel delivery, financial services and, directly, postal services. There was no queue. Clear. Comfortable. Quickly.
Firstly, the work schedule is very inconvenient
From 9:00 to 18:00
Lunch from 13:00-14:00
I'm sorry, but when do people go there to pick up parcels if the work schedule is not convenient
It is not possible to pick up the parcel at all
An employee searches for a parcel for 30 minutes
This is the last time I use the services of receiving a parcel here.
Our kaz, the post office at 14 Gogol Street, is working well, according to the working schedule. I would like to mention the work of the service staff:courtesy to customers, quick service
I came there to pay the toll. Only one window was working and there was a queue. As a result, I got tired of waiting and did not sit out my turn and left. We need to hire more staff
I came at 11:30 - there were no people)
Without a queue, I went to the window, they served me right away!
By the way, at the same time in the neighboring post office a couple of blocks away in the PSC building - there were a lot of people there!
And here - no one))))
The service is within normal limits. The work schedule is also quite acceptable. But what exactly does not suit me personally is the queues. There is only one window where letters, parcels, and receipts are also paid for. There is no electronic queue either, the machine does not work!
I'm changing the review to one star! It takes a very long time to sort parcels. It happens that they lie with them for two days (as can be seen from the tracking). The work schedule is not convenient. I have to take time off from work to pick up the parcel. I understand that there are not enough workers, but this is already the jamb of the whole mail!
We often receive parcels here. Very convenient. I have never had to sit in a queue, with a maximum of 1-2 people in front of us. Quick issuance, without long waiting and hassle.
Polite girls, there are few of them and it's hard for them, but they cope and don't get nervous, and at the post office it's considered a feat. It is convenient to receive parcels from Aliexpress.
Of the three windows, only one is working. A live queue. Accordingly, you sit and wait for your turn for a very long time. There are no complaints about the post office employee. She did everything very quickly. I want to ask, is the post office open on Saturday until what time? No matter how you come, it's always closed after one o'clock.
A poor department, the staff is never friendly, although I don't care, everyone is sleepy, one thing doesn't work, the other, if it were possible to transfer parcels to another department, I would gladly do it.
A solid four! Unlike other post offices in our city, this one is the most operational, especially the parcel supermarket. But with the acceptance of payments, there is a cluster of queues
Well, we made a parcel supermarket, it is very convenient and fast to pick up parcels (if there was a notification with the cell number and next to it). It's bad - there are often long queues if you need to send something.
There is only one cash register, and there are constant queues. It is inconvenient in the parcel department, parcels are put in one box, there is nowhere to put other people's parcels to find your own.
Regarding postal services for short-term delivery, it is quite difficult to send an envelope, sometimes you can lose 1.5-2 hours, but the workers meet them halfway, for which I thank them very much, as for the Aliexpress pick-up point, everything is prompt
If you have iron nerves and you are phlegmatic, please send me an email. It seems that they are selected there according to the principle that the dumber and slower this is a good employee.It will take you 45 minutes to pay the transport tax. 2 working windows and 2 people in the queue. A full set of dibilty awaits you!!! I assure you!!!