The employees are terrible brutes! I received a package from China and was shocked by the rude woman who gave me the order. She ruined the whole mood with her attitude, punching the package and angrily throwing it to the other end of the table. She snorted nastily at my "goodbye." Why work in such a place if you don't know how to behave with people, show your disgusting behavior and mood at home. Just a terrible woman! There are no complaints about the mail itself, the parcel was delivered promptly.
It is immediately felt that this is a government institution.
The attitude of managers towards clients is as different as possible, there are those who try to help you and try to find the best solution for the client, and there is a reverse part of managers who are absolutely indifferent and do not seek to help or prompt.
A slight "scoop" feeling.
The girls who are standing outside the window are rude, they close half an hour before the end of work and categorically refuse to accept payment for rent, saying that the cash collection was taken away, you answer I will pay with a card, I got into a pose and no. Change employees to adequate ones!
The staff is very pleased to meet you, and there is an opportunity to leave parcels ! By paying in advance for them !
The employees are friendly to regular customers and always greet them with a smile on their face!!!
There is a large parcel store in this branch of Kazpost.
And as often happens in such organizations, due to the large amount of work and low wages, the staff is not very friendly
Disgusting service, the parcel they had just received was refused to be accepted for shipment due to "the box is strange and crumpled." Half an hour before closing, they stop receiving parcels for shipment with an absolutely empty compartment (apparently, the slightly late five o'clock comes at 17.30, which is why you can not accept the parcel, nor just consult in a human way anymore), and when you are already standing with them with a packed parcel, and they are still rude and humiliated. It's a terrible department, I don't recommend setting foot here even.
Of all the departments, I like this one the most. They don't have a queue, they will explain everything, they will show everything. Very nice and polite staff.
It is convenient, but there are overlays, then the head of the post office shouts at people, then the Internet is hanging, then there are few cashiers, there are many people, one cashier Seems to have expanded earlier, worked better, I go there myself
Universal branch of Kazpost. Here you can send and receive parcels, parcels, letters. Make a payment for utilities, receive a transfer or a pension. And also buy postcards, stamps, etc.
I often picked up parcels, a good tateshka is sitting there, will tell you and call if you forgot your parcel. I recently left for Astana, I sent my 3 parcels here
They gave my parcel to someone and convinced me that they had given it to me)))) They say we don't know anything, call 1499 and figure it out... in short, they are not very normal there.
Two guys were working outside the windows today, both newbies. I had to wait, although there was no queue. I asked them to open an account, but they did not know how to do it, and the girls with experience did not bother much with help, besides, they could not say exactly how much interest Kazpost takes when withdrawing money from the account. In general, I did not open an account there.
They often close the doors ~ 10 minutes before closing, and then come out exactly at the closing hour and point their finger saying, look, we are already closed.
Unlike other supermarkets, they search for the parcel themselves during quarantine, which makes it worse, because a queue is formed. Rude staff.