Kazpost
186 reviews
October 18, 2021
Try to track the package. You will not succeed, especially if you are a private person. First, you need to register on the site. But it doesn't matter. The Kazpost website offers you to immediately become a legal entity. because it is believed that individuals do not send parcels. Then, for some reason, they need the sender's BIN. But I am an individual, I paid for the shipment in cash. No matter how I tried to register, nothing happened. It is easier to call the recipient and find out about the delivery.
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3
1
August 12, 2021
After automation was introduced, our mail was transformed for the better in my opinion, SMS notifications, electronic queue, parcel hypermarket, forwarding to anywhere in the city and many other chips that many do not even know about, speaks about the coolness of our mail!!! Up to the point that it can be used as your Aliexpress for sale throughout Kazakhstan.
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3
March 27, 2024
Put things in order already! It is not possible to receive services normally!
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February 2, 2023
Excellent responsive staff, quickly received the necessary services.
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April 1, 2024
The service is excellent, thank you.
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1
July 5, 2022
It's just a nightmare! There are only 2 operators working on receiving parcels, although this is the MAIN POST office. Everything is immensely long. The last shipment took 1 hour and 20 minutes, despite the fact that there were practically no people. Then there are no stamps, then the program is hanging. The horror!
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3
January 1, 2024
Central post office, usually quickly serviced
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1
July 22, 2023
The ticket offices are not working, the queue is queuing, the staff is quitting due to low wages, and so on throughout the city
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1
November 19, 2021
Incredibly slow service. One person per hour for sending parcels. Moreover, I also complained to the administration. Three tables for the reception, three girls are sitting. One drinks tea, the second talks on the phone, the third registers one person, then leaves for lunch. The others follow her. Probably tired. Incredible performance. However, for their salaries, I would not go to this job in principle, but that's another story.
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1
1
May 27, 2023
Why does it not work on weekends and after 18-00? Do people have to leave work to pick up a package? What nonsense is this
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3
1
October 15, 2023
Well, you can write a lot about kazpost, it doesn't pull more than three stars
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3
March 12, 2024
Who decided to install this terrible front door?
There used to be automatic sliding doors. And now one opening section.
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August 26, 2024
Convenient location.polite staff
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May 6, 2022
I constantly receive parcels at this post office. I didn't seem to notice any disadvantages in my work, I found everything that was delivered without problems. The staff is very good
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2
1
February 13, 2022
They serve there for a very long time and only 2 windows are more or less an operator with an operator with 7 windows, too, the rest are rude to customers (people, elderly grandfathers and grandmothers) It's not the first time I've visited this department, of course, but as it is, everything is more or less fine
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1
May 22, 2024
Respect for All specialists cashiers are great fellows
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1
September 28, 2024
Very kind aunts helped to send the letter
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November 15, 2020
In July 2020, I was at the post office in Almaty at 134 Bogenbai Batyr Street. I quickly paid taxes for the sole proprietor, in the financial department of this post office from the operator Kerimbek Rinat Akylbekuly. I noted for myself that Rinat is a knowledgeable specialist. In November 2020, I had to pay a fine for the sole proprietor. I paid three times in different ways (through the terminal and online through the bank). The payment did not go through. I remembered about the post office on Bogenbai Batyr 134 and its employee Rinat. I arrived at the post office on Saturday at 13:50. I got to Rinat again. He received me after the post office closed at 14:00, advised that it was better to pay the penalty for two half-years. The payment was completed three days later. I will know that there is such a knowledgeable employee in this post office! I think he deserves not only gratitude and encouragement for his work, but also a promotion. With great respect, individual entrepreneur Tatiana.
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2
2
January 26, 2022
The EMS Kazpost post office at Bogenbai Batyr 134 in Almaty did not want to serve me as a customer.
We served other customers who got up without waiting in line, but not me…
I asked the employee to at least give me a form to fill out the shipping address, and silence answered. Completely ignored…
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1
July 1, 2023
Everything is fine, but strive and try for the best
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3
1
June 20, 2022
If you do not take into account the queues, then the staff is excellent, especially the girls in the western, thank you very much for your politeness, courtesy.
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2
January 29, 2024
Quickly, I got the answer to the question
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1
August 27, 2023
Convenient entrance, there is a cafeteria.
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May 10, 2024
Long queue
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2
1
June 5, 2024
The service is terrible
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1
June 16, 2021
I was pleasantly surprised that the staff were all polite, quickly helped to find the right office and resolve the issue with documentation
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1
3
January 30, 2022
I often go to this department. Queues are not uncommon. Soviet post)) as usual)) It's generally fine. There is no choice)
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3
1
March 15, 2024
Polite employees
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3
March 25, 2022
Wonderful administrator Abitova Yana . Very customer-oriented 5 stars!!!!!
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3
1
October 18, 2022
The queues are long, I went to the window, they said the program hung up, never came back
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July 15, 2021
Supermarket parcels is convenient. Basically the best post office in the city. Yes, there are rough edges, but this is the post office.
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3
1
June 19, 2022
Excellent organization of all processes, quickly, clearly.
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1
December 16, 2022
Queues and confusion. But there is also individual service
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1
January 26, 2023
from January 1, in order to send a letter, you need to go somewhere, sign a contract
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2
June 15, 2021
I was there for work, I did not know that the work of Kazpost is so large, everything is very accessible and friendly
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2
November 1, 2021
The best mail I've ever been to, but today it was serviced for a very long time, only 3 windows worked, and why sit down a moderator who knows nothing
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1
December 23, 2021
they work disgustingly. The letter in Almaty goes for 4 days, they take money for notifications, but they execute it. Fiscal checks do not knock out where the DGD looks
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3
1
June 26, 2021
I only use the post supermarket to pick up mail from Alik. For everything else, there is an indriver or something like that. Excellent service!
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1
1
January 19, 2022
In the department where parcels are issued, a middle-aged woman with a short haircut is sitting at the checkout. He talks very rudely and is rude to customers.
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3
1
September 9, 2022
There are queues at lunchtime. The service is good.
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3
June 23, 2020
Hello. Service 0.I took the ticket and waited in line for 45 minutes.the girl did not accept clients, she was sitting in a hundred.I started to arise, then I brought in a client.I want to say a huge thank you to 231 offices to everyone who sits there, especially to Dinara, who helped solve the problem with the card, she raised everyone's ears, called everyone, found out what a huge Rakhmet was for
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3
April 19, 2022
I really like how our mail has been modernized and digitalized. Respect
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1
August 15, 2023
Everything is at the highest level 👍
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2
3
March 17, 2021
Everything is fine, but the toilet (shared by employees and visitors) is inconvenient, not staffed and does not have a clear localization in the building.
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October 11, 2020
I ordered the delivery of a parcel from the parcel supermarket to my house, the payment was taken immediately, and the parcel was delivered two and a half weeks later. It is not possible to get through and figure it out, I wrote to e-mail, no one answers. In general, there is no feedback. The service is zero
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3
March 18, 2020
The central office. It should at least be clean. I haven't seen such dirt for a long time. There is a quarantine in the country, everyone is trying to maintain the cleanliness and safety of citizens. And here... There's dirt on the floor, all the windows are closed, it's terribly stuffy. The request to open the windows in the hall was ignored, almost all employees without masks. Information can be obtained from the guard, he suggested what and where. And employees sleep on the move.
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5
2
September 8, 2021
There are not Enough Workers For The Service, It is difficult to get To The Reception of Post Office Technicians and Heads of Secretaries, CSR ,AHU in Post Offices
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3
October 1, 2021
Shame. Out of ten windows, three are working.. There's always a queue. There is no one in place. A huge area is not used rationally.
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3
2
May 9, 2020
One of those companies that, after their nationalization, slipped to a zero level of service. However, like other state corporations, this has already become the rule.
Until privatization is carried out again and conditions for natural competition are created, the mess will continue.
There is no need to explain what it is, in everything, and everyone knows it.
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6
1
December 1, 2021
Kopets our kazpost doors are breaking down everything old from the Soviet era seems to have been repaired, but it is not visible!))
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1